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EA_Mako
Community Manager
1 year agoRight, while there's always a possibility something doesn't transfer correctly, from what I can see here this may just be a matter of having an advisor take another look at transferring the base game and other packs specifically.
Typically once a merge is complete you'll be able to see and access everything on the new account right away, so it would be best to have an advisor give this another try rather than waiting in this case.
Do feel free to link support to this thread as @puzzlezaddict mentioned if there's any other confusion in chat!
1 year ago
Just got everything fixed by a support agent, thank you very much!
- EA_Mako1 year ago
Community Manager