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calvinshuen's avatar
calvinshuen
Rising Newcomer
13 days ago

Re: [Current Issue] Sims 3 Store world can't register/install

I purchased the Sims 3 world bundle on the EA app, but cannot find the new world when I start a new game. Anyone can help?

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey calvinshuen​,

    If you bought the bundle via the EA app, you should have receivd an email with codes that you can redeem on The Sims 3 Store. Can you check your email? The subject should just be "Order Confirmation". You can then download them from The Sims 3 Store.

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