This issue appears to be fixed as of December 4.
Thanks again for your answer.
I went through changing the settings, quitting and relaunching Origin - that didn't change anything.
I tried the reset tool: After resetting and reopening Origin it updated my The Sims 3 base game (and told me it had downloaded and installed my The Sims 4 expansions - which had already been installed - but, hey, thanks for telling me!) - but The Sims 3 expansions are still not downloaded/installed and the Download button is still unresponsive.
I went through the workaround you linked to including quitting and re-opening Origin. Same result: Base Game works - Expansion packs uninstalled/Download button unresponsive.
I will let Origin run in the background and maybe do its thing now for a bit as it has installed a Sims 3 base game update - who knows maybe that helps.
Any other ideas of what I can try are obviously still appreciated!
I’m also having the same issue.
I spoke to support on chat and they said it’s a known issue and to just wait for it to be resolved ☹️
Let me know if you do manage to get a work around. Hopefully we’ll be able to play soon!
Yeah, I've also contacted support about the issue. The person I spoke to also said it was a known issue. They tried to issue me the expansion packs for the 64bit version, but I don't think that helped.
I'll update here if I notice anything new or know about any updates.
