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Anonymous's avatar
Anonymous
12 years ago
Solved

Store content wont install "Install the latest Software Update"

So, after uninstalling then reinstalling my Sims 3 game, I needed to reinstall my Store content . But when I tried to install it I get the following message: "*Item*: Installation failed: Please mak...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    Thank you for your reply. I have found a solution to this, and it seems like I should have done this first, it is dumb I did not. It turned as I had downloaded a 'bad' version from my purchase history and all I had to do was re-download it 😕mileylol: . After re-downloading it a couple of times for each item, it has since worked and installed correctly. Thank you for your reply, though.

crinrict's avatar
crinrict
Hero+
12 years ago

You can check if you have the latest store content udpate this way: 

Go to this folder: documents\electronicarts\theims3\contentpatch and find a file called contentpatch.package. It should be around 7.78 MB in size.

There's a log which can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log

Post the content here

Anonymous's avatar
Anonymous
12 years ago

Thank you for your reply. I have found a solution to this, and it seems like I should have done this first, it is dumb I did not. It turned as I had downloaded a 'bad' version from my purchase history and all I had to do was re-download it 😕mileylol: . After re-downloading it a couple of times for each item, it has since worked and installed correctly. Thank you for your reply, though.

  • mysteriousimste's avatar
    mysteriousimste
    12 years ago

    when i download content from the website it doesnt go into my downloads folder in open straight into the launcher. Im guessing my content must be "bad" too. What browser did you use? 

  • Anonymous's avatar
    Anonymous
    12 years ago

    do you re-install it or re-download it????

  • Shywolf100's avatar
    Shywolf100
    Rising Scout
    7 years ago
    this worked for me too, i was having the same problem and deleted and re-downloaded my stuff from my studio and it worked 😃

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