Stuck in Registration
I have loaded the game, sign on and it sticks at New Registration blank screen. I uninstalled, reinstalled and ran repair. How do I correct this so I may use the product?
Forum Discussion
5 Replies
SalanaSighs You shouldn't need to register the game once you have it installed, at least not if you've installed it through the EA App or Steam. There is an issue with the EA App where it asks for registration, one time, but the window can be closed without entering anything and shouldn't reappear again.
What kind of install is this: EA App, Steam, or disc? I suppose if you have a disc, and it's trying to verify your ownership, it could in fact be failing to connect for the same reason the old website is down. But this shouldn't be a problem otherwise.
thank you for letting me know:)
It may be hard to register the game since the site is down
Thank you so much for your prompt response, I appreciate it. I loaded the game, hit play and it takes me to a registration screen that is blank, I deleted the game, reloaded with the same result, I have Windows 11 and no special characters in email or password, only letters and numbers
SalanaSighs To be clear, do you mean the sign-in at the Main Menu, in the same place where you can choose to load a save or start a new one; or do you mean some other location? Does your computer run Windows or macOS? Are there any special characters in your email address or password?
