Tech Responders - Break Room

Hi. Well I keep pounding my drum on disabling the user data folder before patching. How I wish the game did this automatically.

I almost want to cry as I read about people uninstalling and reinstalling when they don't need to.

Hi everyone,

I missed the Grammys too. I just read a post last night where the guy said he was going to reinstall everything. And reading his problem, I knew it wasn't going to help him.

Question about running dxdiag. The EA link says to press the "Run 64-bit DxDiag button" if you have 64-bit. Does this really make a big difference in the report?

I'm still learning Win 8 as I only have it on my ASUS eee and I don't use it that much. I have Win 8 Pro on it. I'm still tweaking it. I don't see a lot of difference other then the desktop. I was at a meeting last night and the speaker said IP V6 is coming fast and I said how many consumer (home) routers do IP V6? How many network printers do IP V6? How many managed switches do IP V6? That kind of took the wind out of his sails. Then they were raving about PoE. I said it's cheaper for me to hire an electrician to install outlets then the cost of the PoE devices (see a little problem here). Yes the technology is there and coming but the cost needs to come down to be competitive to today's technology. And cloud computing, it sounds like a good idea but how secure is it and who is going to pay for it? We've come a long way since Mr. Watson heard Mr. Bell say "Mr Watson—Come here—I want to see you". Most of my clients are businesses and they don't use their computers for gaming. I'm guessing the last and next generation of integrated graphics will be very competitive to entry level gaming chips. Right now I'm looking at the Raspberry Pi. Wish I had some answers but I don't. This is not the only game that has problems. Steam users not getting their install codes. Graphics cards that will work with WoW. OMG, my computer is crashing in Skyrim. You go from forum to forum and it's all the same only the name of the game is different. If I come across anything important I will post.

Bronwin2 wrote:
I almost want to cry as I read about people uninstalling and reinstalling when they don't need to.

I know, right? They could have used a Fresh "The Sims 3" Folder! Also, one of my friends is a PC genius, but unfortunately, he doesn't play the Sims 3, nor does he know of this site. And I'm not a expert at PC DxDiag's. Only just using them, at least.

I seem to be getting people who post simple game specs when I ask them to post a dxdiag. Perhaps I should leave out the words, Please post your specs by following the direction below to post a dxdiag and paste it in here. Just ask them to run a dxdiag by following the directions in the link and leave it at that?

hi!

@dawn...you know i just looked at the link u use for dxdiag. personally not sure why they would request 64 bit app to run ..perhaps some smarter..who may be lurking :-) but i hope will drop in to say hi can answer...

the only difference i noticed at first read for me was page file count

and i personally dont have folks run dxdiag for the results just the specs which ull get with the 32 but app report...its also seems to me that may be confusing to some .also..and im guessing since the game is 32 bit app...probably not even necessary

so dawn u may want to use another link..crinrict's here or there is one at the top of bugs forum, i just use the quick hand 10eliblue posted first. thanks again 10eliblue, its been truly nice to have a short hand version and ive confirmed it works with windows 8 :-o

so come on b.ob007 you left out your favorites from the grammies?! :lol:

but please keep posting re Raspberry Pi, so interested in that! and i agree about privacy issues re cloud..but i love it for music ..i rather have my library in the sky then having to keep loading all my stuff to a new device..what a pain

and you are not painting a pretty picture for the gaming industry ..i only play sims so i feel bad for folks thinking they go from one game to the next with issues after issues

worse story yesterday i saw posted was another victim of a big box store selling her an intel card saying it would work for all her games....

im so glad i it started using mods in sims2 because i learned of mods the sims and from them i learned what your computer truly needs to play the game...



@Bronwin2 - totally agree re un/re installing the game..i dont even understand why folks do it and soo often..i mean if u just had a base and an EP thats bad enough but if u have most if not all Eps and stuff packs and dont add a slow internet connection...just sad..and most times after they overcome the new problem of registry keys they find their game still has the same problem

@moderators im hoping perhaps a moderator may chime in..im wondering whats EA official stand on the use of it?

also is it possible to get more info on the new EA customer service board..whose answering the questions and is there a nice place to look at the options so we can link folks..any insight would be great

DawnLBrown, I would suggest that you simply give them the instructions.

I found myself saying the same things over and over again that I typed it up as a Word document, saved it and now I simply cut and paste it.

And, of course, no one seems to read the stickies.

@ceejay402: Are you talking about the AnswerHQ ? Well, I can exactly tell you who's posting there: rumbutter, elanorbreton two other members I haven't seen on here and myself (going close to 8500 posts now).

The community managers pop in from time to time but mostly they just link to the FAQs I did over there and answering old threads that haven't been answered by one of us.

The problems over there seem to be more basic then here (aka how do I install the game and why does my serial number not work) but for me, it's a good place to see what basic issues there are so I can address them in my blog too (the pile is getting bigger and bigger but atm my laptop is broken and I don't feel like blogging on my desktop)

Interesting thread by the way. I added it to the sticky :)

crinrict, Thank you for you time and effort and willingness to help.

crinrict wrote:
Interesting thread by the way. I added it to the sticky :)

I agree. Been kind of following it myself (had bookmarked now). :thumbup: