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luckypalmer's avatar
luckypalmer
5 years ago
Solved

The Sims 3 64-bit & metal NOT WORKING

Hi, I have recently purchased the Sims 3 64-bit and metal update and it took around 7hrs to install for it to then be incomplete and need to be reinstalled. I am not sure if this is due to a bug or t...
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @luckypalmer  Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

    If that doesn't help, try playing while your computer is offline.  Sign into Origin and put it in offline mode, then disable wifi and/or unplug the ethernet cable before opening the launcher.

luckypalmer's avatar
luckypalmer
5 years ago

My mac is running on Sierra 10.12.6 ☹️ I think this is the problem. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@luckypalmer  That is exactly the problem.  I'm not sure why you thought the 32-bit version of Sims 3 was incompatible with your Mac, because it still runs fine in Sierra, at least most of the time.  At any rate, you can definitely update to High Sierra, and if your Mac also supports Metal, you'll be able to install the 64-bit version.

Be sure to uninstall the 32-bit version first though.

  • luckypalmer's avatar
    luckypalmer
    5 years ago

    Thank you for all your help. Sorry, I'm not very tech-savvy, The Sims 3 does not load onto my laptop though, there's always an error. Ok, so I've just checked if my mac supports metal and it does. So you're saying I should uninstall the 32-bit version and upgrade to high Sierra?

    Thank you again for all your time!! 🙂 

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