Hello!
I just got done speaking with someone via the EAHelp Twitter account, but they suggested I also post my issue here for visibility as it seems to be relatively common at the moment.
I can download and install every Sims 3 expansion I own save for World Adventures. When I attempt to download, I get the following error message:
"There's a problem with your download. Something went wrong during your download. Give us a few minutes, then try again."
I received this error message in both Origin and the new EA App.
As I can download other games, my internet is not the issue. I've cleared caches, repaired games, reinstalled both the base game and the launchers (Origin is now completely uninstalled as well), and tried the safe boot thing suggested elsewhere. Per the support agent via twitter, my game seems to be in order otherwise on the account.
The agent said that I might just have to wait as they are investigating, but if anyone else has tried something and got it to work I would love to hear it!
@hanburs I've merged your post with what's becoming the master thread for this issue. It's still under investigation, so if the other suggestions in this thread don't help you, I don't have anything else to offer at the moment. But this thread will be updated with any new information.
