What is your base game version right now ?
Open the launcher and check the number in the lower left corner.
If you're not at 1.67, please update your game.
Manual links can be found here: http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-67/td-p/67858/
i went through all the posts about this i can find i have tried updating to 1.67 but once i do the game will not open after the launcher.
at the time i posted i was back to the factory game have tried the 1.67 patch again and now i have an expensive game launcher. i will try one last time to wipe the sims off of my computer and reinstall i have read that you must install the patch before the game is played at all idk
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
