For these past few months I have been trying to install The Sims 3 on Origin. I have already tried to uninstall and reinstall but not luck. Problem is: When clicking on The Sims 3 I get a Microsoft box 'Windows Features requirement of net framework 3.5.' I have seen online forums people posting on EA help.com that people didn't need to install the 3.5 net framework. Any advice would be great as I am preparing for the move to the EA APP.Computer ASUS Gaming Laptop Windows 11.-Australia.

@ddgraham This is usually a system issue: .NET Framework 3.5 should install fine on even a fully-updated Windows. So please run a couple of basic checks of your Windows system files: Hit Windows key-X Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter The system will start validating soon. If it throws an error, please list it here After it reaches 100%, hit Windows key-X again Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)” Inside the window, copy and paste “sfc /scannow” without quotes, and enter Post the message you receive here Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards. Try installing .NET 3.5 again, and if that doesn't work, try a repair install: https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/ This shouldn't erase any of your data, but if you get to step 14 and are NOT asked whether you want to keep your apps and files, back out and start over.

@Naweeya Sims 3 definitely requires .NET Framework 3.5 whether you're playing through Origin or the EA App (or disc or Steam). Normally, Windows would install it as the game calls for it without the user needing to do anything except agree to it. It sounds like you might be getting this prompt, and if so, just accept it. Or you can install manually. Hit Windows key-R and enter "appwiz.cpl" without quotes, then click "Turn Windows features on or off." .NET 3.5 should be at the top of the list. If the box next to it is empty, click it to install, and when it's finished, restart your computer. If the box is filled, that means it's already installed. Click the box to uninstall, restart your computer, then install is as above and restart again. If this doesn't help, please run a dxdiag and attach it to a post. https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Hello, I am facing a similar issue with Windows 11 and have followed your steps by running the appwiz.cpl, clicked the box for 3.5 but receive an error message when windows attempts to download the relevant files. The error code is 0x80240023. Is this because internet explorer is retired? I am unable to download or activate Framework 3.5 and downloaded newer versions but without luck getting the sims 3 to run. Any advice would be greatly appreciated.

hi i'm literally having the same problem as the guy above and ive tried most of ur solutions but it still doesn't work. its just when i try the repair install, the button in the 3rd step doesnt appear. what to do, please?

@Mikey009556 Use Option Two in the guide rather than Option One. If that doesn't help, please run a dxdiag and attach it to a post. Please also let me know exactly what error you're seeing, if any, when trying to open Sims 3. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

The Sims 3 .net framework 3.5 problem

22 Replies

Jupettisfart
12 months ago
hi i folloewd the Instructions from post 4 and it gave me this message after copying the text into the terminal:
"Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log" what does this mean\what should i do?
puzzlezaddict
Hero+
12 months ago
@Jupettisfart That error means that DISM couldn't find the source from which it's supposed to verify the integrity of the Windows Store (basically some reserve data about your Windows install). If your computer was offline when you ran DISM, go back online and try again. Otherwise, this error can usually be fixed, but almost as fast and somewhat more reliable is a repair install of Windows, so I'd suggest you do that instead. Here's how (option two):

https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/

This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.

If this doesn't help, please let me know what problem you're seeing, both when it happens and the error (if any) you get. Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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The Sims 3 .net framework 3.5 problem

22 Replies

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