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ar05191993's avatar
ar05191993
New Novice
4 days ago

The Sims 3 Roaring Heights

Today, I have purchased the Sims 3 Roaring Heights on the EA app. It had said on my EA account that it was installed with a green checkmark right next to it, but I had checked the Sims 3 Launcher and it did not show up as installed. Please help me!

5 Replies

  • I'm having an issue with an expansion pack doing the same thing. I bought it years ago, its installed yet not in the launcher.

  • Mpoe16's avatar
    Mpoe16
    Rising Newcomer
    4 days ago

    The same exact thing happened to me and I tried everything to fix it. Ended up having to go to ea help site, clicked sims 3, went to option “I want a refund”, then below it should say “still need help” chat with us or something, click that, tell the person your situation 

  • Okay, thank you for the advice. I had contacted EA help and they had given me a refund for the game. I have told them to get rid of the game from my EA app.

     

  • 17SLAY's avatar
    17SLAY
    Rising Adventurer
    3 days ago

    Roaring heights is something that you have to install from the sims 3 website. The ea app doesnt install it for you unfortunately. It has to be purchased from EA App, then installed via the link below:

    https://store.thesims3.com/roaringheights.html?categoryId=12642

  • 17SLAY's avatar
    17SLAY
    Rising Adventurer
    3 days ago

    Roaring heights is something that you have to install from the sims 3 website. The ea app doesnt install it for you unfortunately. It has to be purchased from EA App, then installed via the link below:

    https://store.thesims3.com/roaringheights.html?categoryId=12642

    ar05191993 

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