Does everyone else with this problem have the Ice Lounge and Origin packs emails?
I got them both right after midnnight.
Yepp. I've got them and I've downloaded them. This all makes no sense to me at all. This is the first time I have ever preordered... I'm never doing it again!!!!
^ Yes I know what a headache. Apparently lots of people always digital download pre-order and this never happens.
And if youre looking for the chat thing ... Open origin and at the top click "Help" then click "Origin help" then at the top of that window you will see Live Chat
But I strongly suggest people call EA. That was where I made most of my progress
[Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
I have now downloaded and installed my game. Thankyou EA for actually giving me stellar customer service!
thank you
For those living in the united states the banks were closed yesterday because of a holiday so all the things that were suppose to happen yesterday is happening today. I don't know if this effects those living outside the US but that's the reason that the nice lady at EAI gave me. She told to me wait 24-48 hours to see if that's the problem which if you get a return it takes 3-4 days and then after you still have to re-buy the game.
