Perfectly within your right wecantpickaname. I am beyond pissed at this point with the whole situation. I just don't get the sense that they truly care about their customers. So many different reasons as to why I can't download my game and the fact I have to wait for something pre-ordered directly from them to avoid waiting is sooo counterintuitive. I get that sometimes things happen but this is ridiculous, I just feel soooo used by ea, ugh!
i just got off the phone with these boneheads.....they tried telling me that the reason MY order was canceled is because when i pre ordered the game in AUGUST, i used my debit card (which i lost a month later) so when the game was released and they tried charging my account it wasnt with the same card (because i had a new one issued to me) which is understandable....but my question to her was..."so everyone who is having the same problem as me lost their card too, huh?" she didnt have much to say after that. screw EA's customer service. i feel like i just got ripped off. n now i have to wait 1-2 business days for the 39.99 to not be on hold anymore so i can buy the game again.
