The Sims 3 Supernatural product key problem
I bought The Sims 3 Supernatural last year, only opened the game today to install. The game key that's printed in the box for installation purposes is only 4 series long instead of the 5 required. Ho...
Forum Discussion
Yip, the code on the back of the booklet is 16 digits long, but the installer is asking for 20 digits.
i remember that issue some time back maybe you purchased it at that time had a search to find the link for you to read
contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser
That's most definitely my problem yes. :/ That sucks, i don't have the slip anymore. So now i payed for a game that i can't use. Thanks so much for the info.
I'd still try and contact CS they may have some other way for you to show proof of purchase that you could attach to your ticket
