Forum Discussion
rumbutter
10 years agoHero (Retired)
i remember that issue some time back maybe you purchased it at that time had a search to find the link for you to read
contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser
Anonymous
10 years agoThat's most definitely my problem yes. :/ That sucks, i don't have the slip anymore. So now i payed for a game that i can't use. Thanks so much for the info.
- rumbutter10 years agoHero (Retired)
I'd still try and contact CS they may have some other way for you to show proof of purchase that you could attach to your ticket
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