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adillaanf's avatar
3 years ago
Solved

the sims 3 won't launch windows 10

i've never playing the sims 3, it's my first time. after downloading the game, i click play but the game won't launch.. ☹️( why

anybody know how to fix this??

  • @adillaanf  Thanks for posting a dxdiag.  One of the issues is clear: you need to manually install DirectX 9, as described here:

    https://answers.ea.com/t5/Technical-Issues-PC/SIMS-3-GAME-WON-T-LAUNCH-WINDOWS-10/m-p/10711778#M247861

    The error in your screenshot is not necessarily related though.  If you see it again after installing DX9 and restarting your computer, please run Origin as an admin: right-click on the shortcut and select "Run as administrator."  Then try launching Sims 3 through Origin itself, not through its .exe.

    Additionally, your C drive is extremely low on space.  5 GB free is barely enough for Windows to maneuver and not enough to also run Sims 3 properly.  Is there a reason you have this physical drive partitioned into three?  If not, I'd at least erase drive E and let its space merge back into C.  You could do the same with D, but you'd first need to move its data elsewhere if you didn't want to lose it.  That would be easy once you'd dealt with the E drive, as in, C would have enough space to accommodate everything currently on D.

    If you don't want to do that, please move Sims 3 to D or E to free up space on C.  First, create a folder where you want the game to be installed.  Next, open your Origin game library, right-click on the Sims 3 icon, select Move Game, and choose the folder you created.  Origin will take care of the rest, but I'd still suggest running a game repair (in the same right-click menu) afterwards.

3 Replies

  • @adillaanf  Thanks for posting a dxdiag.  One of the issues is clear: you need to manually install DirectX 9, as described here:

    https://answers.ea.com/t5/Technical-Issues-PC/SIMS-3-GAME-WON-T-LAUNCH-WINDOWS-10/m-p/10711778#M247861

    The error in your screenshot is not necessarily related though.  If you see it again after installing DX9 and restarting your computer, please run Origin as an admin: right-click on the shortcut and select "Run as administrator."  Then try launching Sims 3 through Origin itself, not through its .exe.

    Additionally, your C drive is extremely low on space.  5 GB free is barely enough for Windows to maneuver and not enough to also run Sims 3 properly.  Is there a reason you have this physical drive partitioned into three?  If not, I'd at least erase drive E and let its space merge back into C.  You could do the same with D, but you'd first need to move its data elsewhere if you didn't want to lose it.  That would be easy once you'd dealt with the E drive, as in, C would have enough space to accommodate everything currently on D.

    If you don't want to do that, please move Sims 3 to D or E to free up space on C.  First, create a folder where you want the game to be installed.  Next, open your Origin game library, right-click on the Sims 3 icon, select Move Game, and choose the folder you created.  Origin will take care of the rest, but I'd still suggest running a game repair (in the same right-click menu) afterwards.

  • adillaanf's avatar
    adillaanf
    3 years ago

    Thank u.. i forgot to installed DirextX 9 xd 

    Btw you can erase drive E? How?:”

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @adillaanf  Here are a couple good guides:

    https://www.tenforums.com/tutorials/96684-delete-volume-partition-windows-10-a.html

    https://www.tenforums.com/tutorials/96732-extend-volume-partition-windows-10-a.html

    In both cases, I'd use Disk Management because it's typically easier to follow along with the instructions when you can see what you're doing.  And it's also a lot easier to confirm you're the right button than to triple-check every character of every PowerShell command you use.

    Personally, I'd go with a single volume, as in, delete E, extend C into the blank space, move the data from D to C, delete D, extend C into that space.  But in terms of performance and the overall health of your computer, you really only need to free up space on C, which you'll do just by deleting E and assigning that space to C.

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