Unable to download Sunlit Tides
Each time I try to download Sunlit Tides, the launcher tells me that I don't own it even tho I do.
Forum Discussion
@FakeCrazyAna Try downloading ST from its product page rather than your purchase history. If you get the same error, refresh the page and try again. I see this error a lot, but I don't think I've had to refresh more than twice for any one item.
If that doesn't help, try using Firefox instead.
Guess i got it figured out, purchase history shows that I bought it but product page shows that I gotta buy it.
@FakeCrazyAna Alright, so Sunlit Tides still won't download from your purchase history? I just want to make sure before I flag yout thread.
Still unable to download the world.
- EA_Solaire
Community Manager
Hey there @FakeCrazyAna,
It sounds like there may have been some issues with the transaction that we'll need the live support team to look into further with you and see what's going on- here on the forums we don't have access to take a look into your specific account details and investigate into this.
Please reach out to live support from the help site here so they can review your details with you- if you have any issues getting in contact with live support from the site, please let me know!
