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richvh's avatar
richvh
Seasoned Adventurer
6 hours ago

Unable to launch Sims 3 from EA app

I purchased Sims 3 on the EA app after the recent patch came out. I am running Windows 11 on an ROG laptop with an Intel 12th Gen I9-12900H processor. I can log in with my EA account email/password. When I hit Play on the launcher it aborts with an error message (Service initialization failed (0x0175d824)) whether logged in or not.

I have tried uninstalling and reinstalling, and clearing the IE cache in Edge, what more do I have to do to get this to work?

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