Forum Discussion

17SLAY's avatar
17SLAY
Seasoned Traveler
31 days ago

Sporadic Outages: STATUS OF SIMS 3 STORE

Store has become seemingly unstable- has come online and offline repeatedly over the last few months.

@me1260 Posted a link of which you can use to check whether the store is available:

https://www.isitdownrightnow.com/store.thesims3.com.html

This is a much better way to check rather than manually commenting whether the store is experiencing an outage or not!! Thanks me1260!!

Whenever the Sims 3 Store is experiencing an outage, I wouldn't recommend buying SimPoints, worlds, expansion/stuff packs, or any other sims 3 content from the EA app, EA website, or Origin.

Please note that the Daily Deal Times may be impacted due to outages. Keep an eye on the Spreadsheet and Daily Deal (DD) 2018 Rotation List and Sales Help | EA Forums - 1821670 for any updates.

Happy simming everyone :)

  • I have noticed the sporadic outages as well over the last few weeks.  I own the store but I keep track of the Daily Deal Spreadsheet.  The store is down right now Dec 1st 9:28 am UTC.  I check the website www.isitdownrightnow.com/store.thesims3.com.html to see if it is just for me or if the server is down. 

    Edit to Add:  The store just came back up at 9:39 am UTC.  The schedule of the deals is still in sync with the Daily Deal spreadsheet so the timing of the deals has not been affected. 

     

  • me1620's avatar
    me1620
    Rising Vanguard

    I have noticed the sporadic outages as well over the last few weeks.  I own the store but I keep track of the Daily Deal Spreadsheet.  The store is down right now Dec 1st 9:28 am UTC.  I check the website www.isitdownrightnow.com/store.thesims3.com.html to see if it is just for me or if the server is down. 

    Edit to Add:  The store just came back up at 9:39 am UTC.  The schedule of the deals is still in sync with the Daily Deal spreadsheet so the timing of the deals has not been affected. 

     

    • 17SLAY's avatar
      17SLAY
      Seasoned Traveler

      Wow thats so usefull!! Im gonna add that to the top of the thread!! Your work on the spreadsheet is amazing :)

  • Me and  several other people are currently unable to access the store

  • b5dbxjzeogvt's avatar
    b5dbxjzeogvt
    Rising Newcomer

    The Sims 3 Website and FreePlay and Store and Online Services is Offline:
    Hello Simmers! On February 1 and March and April 4 2025,TheSims3.com and Store and Online Services and FreePlay is a no longer available.

    • 17SLAY's avatar
      17SLAY
      Seasoned Traveler

      Please don't spread misinformation, ea are not shutting down sims freeplay anytime soon, they just released an update for it, and that "quote" from the sims team is full of grammar mistakes. Dont comment here unless you have something helpful to share.

       

      It also would not make sense for these services to be offline if they are getting "Shut down" in feb march and april.

  • 17SLAY's avatar
    17SLAY
    Seasoned Traveler

    Outage Resolved.

    Began around 6AM UTC.

    45 minute outage

  • 17SLAY's avatar
    17SLAY
    Seasoned Traveler

    Store has become seemingly unstable- has come online and offline repeatedly over the last few hours.