Forum Discussion

17SLAY's avatar
17SLAY
New Scout
3 months ago

Sporadic Outages: STATUS OF SIMS 3 STORE

Store has become seemingly unstable- has come online and offline repeatedly over the last few months.

@me1260 Posted a link of which you can use to check whether the store is available:

https://www.isitdownrightnow.com/store.thesims3.com.html

This is a much better way to check rather than manually commenting whether the store is experiencing an outage or not!! Thanks me1260!!

Whenever the Sims 3 Store is experiencing an outage, I wouldn't recommend buying SimPoints, worlds, expansion/stuff packs, or any other sims 3 content from the EA app, EA website, or Origin.

Please note that the Daily Deal Times may be impacted due to outages. Keep an eye on the Spreadsheet and Daily Deal (DD) 2018 Rotation List and Sales Help | EA Forums - 1821670 for any updates.

Happy simming everyone :)

  • I have noticed the sporadic outages as well over the last few weeks.  I own the store but I keep track of the Daily Deal Spreadsheet.  The store is down right now Dec 1st 9:28 am UTC.  I check the website www.isitdownrightnow.com/store.thesims3.com.html to see if it is just for me or if the server is down. 

    Edit to Add:  The store just came back up at 9:39 am UTC.  The schedule of the deals is still in sync with the Daily Deal spreadsheet so the timing of the deals has not been affected. 

     

  • Outage Resolved.

    Began around 6AM UTC.

    45 minute outage

  • Store has become seemingly unstable- has come online and offline repeatedly over the last few hours.

  • me1620's avatar
    me1620
    Seasoned Vanguard

    I have noticed the sporadic outages as well over the last few weeks.  I own the store but I keep track of the Daily Deal Spreadsheet.  The store is down right now Dec 1st 9:28 am UTC.  I check the website www.isitdownrightnow.com/store.thesims3.com.html to see if it is just for me or if the server is down. 

    Edit to Add:  The store just came back up at 9:39 am UTC.  The schedule of the deals is still in sync with the Daily Deal spreadsheet so the timing of the deals has not been affected. 

     

    • 17SLAY's avatar
      17SLAY
      New Scout

      Wow thats so usefull!! Im gonna add that to the top of the thread!! Your work on the spreadsheet is amazing :)

      • me1620's avatar
        me1620
        Seasoned Vanguard

        17SLAY- I am glad to have provided a link to check if the store site is down.  Thanks for your comment about the spreadsheet.  It was a work of love by the Daily Deal team.  Based on feedback back in 2013 and 2014, the spreadsheet kept evolving.  Hard to believe that the spreadsheet has been used for 10 years already.

  • It's down for me today, 12/6/24. I'm so disappointed.  I've never run into this issue, or if I have it's been of such short duration that I don't recall it happening before. It stinks that there's no way to call EA or a department in charge of the store site. I tried posting a comment to EAHelp on X (Twitter) but I don't know if that will do any good. I'm trying to give you money EA, fix your site.

  • Store not working for me.

    Also, when I try to download content from in-game, the login screen that appears accepts the password, but just exits without doing anything.

  • Hello! Its down as of 11 am est Dec 14 2024. This sucks :/ they shouldnt charge 30 usd for a dlc if you cant even redeem it when you buy it. either fix the servers or dont charge money