1. Are you using any Custom Content or mods ? No
6. Which Patch Level are you at ? 1.50
7. Did you start a new game or are you playing an existing ones ? Existing
8. Did you transfer an existing Sim over or are they new/Pre-Made ? New sims
9. What town are you currently playing ? EA or Custom ? EA. Twinbrook
10. What is your Operating System (Mac, XP, Vista, Win 7) Win 7
11. Do you have the download or DVD Version of the game. DVD
Sims resets when opening mailbox, and gifts, omniplant and bills are stuck in the sims inventory.