Forum Discussion
emorrill
5 years agoHero
@ZeeGee Thanks girl. :kissing_heart: It's a bit of a hassle, but at least it's getting the word out.
The guy that called me today was nice and rolled back my driver for me, even though I told him it probably wouldn't change anything because others have tried that and even updating the driver doesn't work. No surprise I was right...
He then asked if would uninstall and reinstall the game as that might help, I'm like, "No...and it won't. Like I said, others are having this issue and it all happened AFTER a 1903 security update!" :angry:
Then he advised me to contact EA Tech support as they might be able to have a solution and I'm like, "Dude, they don't really offer tech support for this game anymore...Like I said this is a WINDOWS issue!"
It's like he was giving me the run around, like the problem couldn't possibly be Microsoft's fault. :unamused: He told me that he'd call tomorrow and see about resetting (or was it debugging? I can't understand these folks sometimes) the OS to see if that helps. I'm willing to give it a try, but I have really lost all hope at this point. :(
***Funny thing is, when he rolled back my driver is still showed the driver version as 26.21.14.3200 ? The same version that came with the awful security update (or that the update updated the driver to that version). Could this mean it's also an Nvidia issue? I showed him that and that's where he felt a little stumped and offered to reset/debug the OS on my computer as the next option.***
^If any of you computer techie folks would like to enlighten me on this, please do.
I'll continue to keep y'all updated next I hear from Microsoft.
The guy that called me today was nice and rolled back my driver for me, even though I told him it probably wouldn't change anything because others have tried that and even updating the driver doesn't work. No surprise I was right...
He then asked if would uninstall and reinstall the game as that might help, I'm like, "No...and it won't. Like I said, others are having this issue and it all happened AFTER a 1903 security update!" :angry:
Then he advised me to contact EA Tech support as they might be able to have a solution and I'm like, "Dude, they don't really offer tech support for this game anymore...Like I said this is a WINDOWS issue!"
It's like he was giving me the run around, like the problem couldn't possibly be Microsoft's fault. :unamused: He told me that he'd call tomorrow and see about resetting (or was it debugging? I can't understand these folks sometimes) the OS to see if that helps. I'm willing to give it a try, but I have really lost all hope at this point. :(
***Funny thing is, when he rolled back my driver is still showed the driver version as 26.21.14.3200 ? The same version that came with the awful security update (or that the update updated the driver to that version). Could this mean it's also an Nvidia issue? I showed him that and that's where he felt a little stumped and offered to reset/debug the OS on my computer as the next option.***
^If any of you computer techie folks would like to enlighten me on this, please do.
I'll continue to keep y'all updated next I hear from Microsoft.