Where is Origin Tech Support? I need to live chat. HELP!

Download the super patch here: http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-67-Manual-links-and-more/td-p/67858

That should stop it asking you to update the game and it should also get rid of the Unable to Connect to Origin. If that does not assist with the Unable to Connect to Origin - try the following suggestions ( sourced from here )

• • Download Origin from here: http://www.origin.com/download
  • Re-Open the Origin client and make sure there aren't any updates availble
  • Programs that may cause conflicts with Origin
  • To make sure, you're Origin and thesims3.com account is connected go to your MyAccount on the Origin Website and check if your account is connected. They should auto-connect if you're using the same email address. Your username should show under game-specific identities if they are connected properly
  • Try this if you have recently changed your email address: http://answers.ea.com/t5/The-Sims-3/Unable-to-connect-to-origin/m-p/123078#M4790
  • Try starting the client and log into that and maybe even start Internet Explorer and log into your Origin account on the Origin.com. THEN start the game
  • Download the beta version of Origin.

The AHQ is a community site and as other users we cannot help you directly. If you would like to contact a game advisor (an EA employee), you can find them here: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281

Best of luck and happy gaming