WINDOWS graphic issues. Shadows/colours in general low quality and pixelated.
Hello. My apologies if I do something wrong. This is my first time making a thread. I was previously a mac player, got the 64 bit update, but it doesn't work, so I decided to go back to my windows. I...
@kaat31 That's interesting that windowed mode is so much brighter. There's still something strange about your Nvidia options or maybe some other settings on your computer. But if you don't want to deal with that, try using Windowed Borderless Gaming. It's a free download that works well with Sims 3. It should make the game window take up the whole screen but still technically run in windowed mode.
@kaat31 I'm not sure why you're not willing to attach the entire dxdiag, as a .txt file, to a post, without editing it. Again, I need to see the part you left out: it contains the list of installed drivers, which I'd want to check against Dell's list of drivers for your particular laptop. Additionally, copying and pasting the dxdiag, or the deviceconfig for that matter, makes it a lot harder to read.
For the issue itself, please open your energy settings, by clicking on the battery icon in the lower right corner of your screen, and make sure your computer is set to maximize performance when plugged in. You may need to set it to max performance while on battery too—for some reason, that additional setting seems to affect some people's games.
@kaat31 I can't read that. Please attach an entire dxdiag, in .txt form, to a post. To attach the file, click the Browse button and navigate to your dxdiag.
@kaat31 The dxdiag worked fine, thanks. Please do a clean uninstall of your Nvidia driver, and reinstall the newest driver available from Dell for your laptop. Download Display Driver Uninstaller from here:
Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe. Take note of where the file will land, and click Extract. If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window. Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode. Click OK, then go to Options and enable Safe Mode dialog. Here's a screenshot of what your options should look like; make sure the box in red is checked:
Close options, and the DDU, and then open the DDU.exe again. For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting). Once you login, you'll see this:
In the blue box, choose GPU, then Nvidia if it's not already showing. Then click Clean and Restart (red box).
Once your computer has rebooted, now back in normal mode, run the driver install .exe as an admin: right-click on the download and select "Run as administrator."
Reboot again, go back online, and see whether the game looks normal again. Having it on full brightness may cause some distortion, so you might want to turn it down a bit.
By the way, do you have access to a separate monitor that you could hook up to your laptop at some point? If uninstalling and reinstalling the graphics driver doesn't help, it would be useful to test on a separate monitor, to distinguish between an issue with screen settings and one with some other element of your system.
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