Forum Discussion

KyrCoe's avatar
KyrCoe
5 years ago

World bundle won't install

Hi, I recently bought a world bundle on Origin. The bundle includes Monte Vista and Hidden Springs. I received the codes and had to enter them in the sims 3.com. After I click download on the sims 3...
pc
technical issues
KyrCoe's avatar
KyrCoe
5 years ago

thanks for replying, but another problem showed up. I can't log in anymore in the sims3launcher. So I can't download the world form thesims3.com, because if you are not logged in in the launcher, you can't install. 😕

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@KyrCoe  You shouldn't need to be signed into the launcher to download content.  I never sign in unless I'm testing the function, and I can always download content just fine.  If you're getting an error when downloading content, try deleting the file in Documents\Electronic Arts\The Sims 3\Downloads labeled [your email].bin.

For the launcher login issue itself, try clearing the cache for Internet Explorer.  Even if you never use it, the launcher does for some purposes.  Be sure to uncheck the box to preserve data for favorite sites.

https://kb.wisc.edu/page.php?id=15141

If that doesn't help, change your password to something with only letters and numbers, no special characters, accents, etc.  Then clear IE's cache again.

Recent Discussions