Please use this thread going forward: Become invisible after a space travel (Rocket) | EA Forums - 4975475
Did you try have them take a shower ?
How long has this been going on ?
I have this problem also. This started for me sometime in June 2016; I noticed around the time kids started disappearing when they were hunting for toys in trash cans. At that time I was on Window 8 and since then I've upgraded to Windows 10 and the problem persists. My GPU is NVIDIA GeForce GTX 960M. I just updated my drivers (I saw you recommend that) and I sent a Sim to space and they still came back invisible. Having my Sim shower doesn't usually help, though taking them into CAS does. Any help with this would be appreciated.
Thanks!
Jennifer
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Also are you using custom content or mods in your game ?
I'm having the same issue. Saving the game returned visibility in one session, but is not in another. I'm running macOS Sierra 10.12.2 with a 2.9 GHz Intel Core i5 processor and an Intel Iris 6100 graphics card with 1.5 GB of VRAM, both well above the minimum.
Hi Crin,
Sorry for the very late reply; I never noticed that you replied until I got an update on this thread yesterday. I don't use mods, but I did change some graphic settings after looking around the site and it seems like something seems to have resolved the problem (I just went on and checked). I don't remember exactly what I changed in the graphic settings, except I changed a few that had been on medium to high, but then that gave me a problem with terrain paints (ie if I used them, the rest of the lot that was unpainted would turn dark brown), so I have since further changed my graphic settings (switched a couple back to medium) and that is no longer an issue.
I assume that you no longer need to see my DxDiag since the problem seems to be gone (at least for now 🙂 ). I do have another question; I did look to see how to run a DxDiag, and the option to run the DxDiag on a 64 bit system isn't coming up even though I have a 64 bit system plus under system information it states I'm on a 64 bit system when I pull up the DxDiag tool. Would you have any idea why this is the case?
Thanks and regards,
Jennifer
The 64 bit option only comes up on Win 7. On Win 8.1 and 10, Windows is able to properly use the right version on it's own.
If it's solved, no, I don't need your specs
