[ARCHIVED] [CD] Pet Adoption/Selling event getting stuck (Patch 1.62.67)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? PC: 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs,City Living, Get Famous, Get to Work, Seasons, Parenthood
Steps: How can we find the bug ourselves? Get your dog taken away due to neglect.
What happens when the bug occurs? The pet social worker comes in and the crate is placed, but they never take the dog away. I can't save, I can't go into build mode, I can't travel because it said I cannot do anything because a sim is dying(???) so then I tried to put the pet up for adoption. Someone else came and the action of the dog being taken away resumed, but now there's still a crate on the lot making actions still frozen except this time it's saying because there's a sim leaving my house. Either times, I couldn't interact with the social workers but they went about their life as if they were living in my house.
What do you expect to see? I expect to see the crate to go away or be able to at least travel or build so that I can remove the crate. Or at least interact with the social worker.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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Cheat will also not work likely because of the limbo my sims are in, aka, a sim dying or leaving the household so I can't reset any objects or sims or anything.