[ARCHIVED] [DO] Restaurant: 123:20ece5dd:bee5c638

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.95.207.1030
What expansions, game packs, and stuff packs do you have installed? Base Game, Dine Out
Steps: How can we find the bug ourselves? Go to the restaurant, request table, Draw on Placemat, leave the lot, go back.
What happens when the bug occurs? The error "The game failed to load. Error Code: 123:20ece5dd:bee5c638. It is recommended that you relaunch the game.". The lot doesn't work until the coloring placemat is manually removed in the BB mode. Exception details: restaurant_zone_director.py:419 Exception raised while processing zone spin up sequence: 'NoneType' object is not iterable (TypeError: 'NoneType' object is not iterable)
What do you expect to see? Restaurant loading correctly with all drawing cleaned out
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

Exception traceback: 

File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 595, in do_zone_spin_up
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1616, in update
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 364, in on_enter
File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 330, in _select_zone_director
File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 473, in _set_zone_director
File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 245, in on_startup
File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 419, in _update_dining_spots
TypeError: 'NoneType' object is not iterable
ClientInfo isn't here

Restaurant venue fails on cleaning up the drawings, while, for example, Library venue cleans it out just fine without causing a problem, if you place the drawing from you inventory and leave the lot .

Edit By Crinrict: Added Tag to Title

Hello everyone!

Apologies for the suuuuuperlate reply!

After trying literally everything, I had a feeling i had to destroy it and build another one, and the mere idea made me so made, that I didn't play for like two weeks.

Once I got over myself, I destroyed it and built another restaurant, and it worked with all waiters etc (you can only have one host though), so I do believe it was that error in the floor level on the ground floor.

Thank you so much for everyone who offered to help me,

Toki

To anyone else having issues with restaurants not loading, regardless of CC use, a new mod was released on ModTheSims that claims to help prevent issues relating to placemat drawings, it might be worth installing if nothing else is working for you! I'm unsure if I'm allowed to link to it here, but in case the link breaks, it's called " No more placemats - no more broken restaurants" by VeiledWoman on ModTheSims.

[Cm Edit: Mod linked removed]

Every since my Sims 4 game switched from Origin to EA, I get an error code when I am traveling to my restaurant and it will not let me hire employees. The error code is 123:20ece5dd:ecd1bc37. I have not been able to play my game for almost 6 months because of this issue. I have reinstalled both the EA and Sims 4, neither has worked. I would love to be able to play my game again.

No I am not. ☹️ @crinrict 

This is definitely caused by placements. Today I was playing on my sims wend to a date at a restaurant, everything was fine. Then the next day I sent them to the same restaurant using the map and the got the save error. I thought it was a fluke, rebooted, tried again. Save error again. Tried sending them on a date instead of directly traveling. Same issue.

I poked around the internet, eventually found this thread: https://answers.ea.com/t5/Mod-CC-Issues/DO-Error-123-20ece5dd/td-p/7099951/page/6 which mentioned placements. Loaded the restaurant through Manage Worlds, there was a child's drawing on one of the tables. I deleted it, went back to my sims and now they can travel to the restaurant no problem. 

Ctrl+F on Better Exceptions listed the following, placemat specific possible issues:

• self: <sims4.tuning.instances.zoneDirector_Restaurant object at 0x00007FF4789B8450>, dining_spot_tests: [ImmutableSlots({'count': 1, 'object_tags': TunableVenueObjectTagsWrapper.factory, 'parent_tags': TunableVenueObjectTagsWrapper.factory, 'required_object_test_tag': <VenueObjectTestTag.Venue_Restaurant_Dining_Slot_Test = 1>}), ImmutableSlots({'count': 2, 'object_tags': TunableVenueObjectTagsWrapper.factory, 'parent_tags': TunableVenueObjectTagsWrapper.factory, 'required_object_test_tag': <VenueObjectTestTag.Venue_Restaurant_Dining_Slot_Test = 1>})], table_ids_dirty: set(), object_manager: object_manager, table_list: [object_Placemat(0x0f95124a1d1f1215), object_tableDining_1x1(0x0dd511bfcdad7443), object_tableDining_1x1(0x0dd511bfcdae74b9), object_tableDining_2x1(0x0dd511bfcdac729d), object_tableDining_1x1(0x0dd511bfcdac7392), object_tableDining_1x1(0x0dd511bfcdad73fe), object_tableDining_1x1(0x0dd511bfcdac733b), object_tableDining_1x1(0x0dd511bfcdac728c), object_tableDining_1x1(0x0dd511bfcdac7283), object_tableDining_1x1(0x0dd511bfcdac7314), object_tableDiningBar_Generic(0x0dd511bfcdac730c), object_tableDining_1x1(0x0dd511bfcdac72bf), object_tableDining_1x1(0x0dd511bfcdad7451), object_tableDiningBar_Generic(0x0dd511bfcdad73d5), object_tableDining_1x1(0x0dd511bfcdac72c6), object_tableDining_2x1(0x0dd511bfcdad7476), object_tableDining_2x1(0x0dd511bfcdab7261), object_tableDining_3x1(0x0dd511bfcdac7363)], child_tags: {<Tag.Func_Stool = 1008>, <Tag.Func_Booth = 26629>, <Tag.Func_DiningChair = 1006>}, test: ImmutableSlots({'count': 2, 'object_tags': TunableVenueObjectTagsWrapper.factory, 'parent_tags': TunableVenueObjectTagsWrapper.factory, 'required_object_test_tag': <VenueObjectTestTag.Venue_Restaurant_Dining_Slot_Test = 1>}), table: object_Placemat:0x0f95124a1d1f1215, table_id_dict: {1122823791624262165: object_Placemat(0x0f95124a1d1f1215), 996722408019555395: object_tableDining_1x1(0x0dd511bfcdad7443), 996722408019621049: object_tableDining_1x1(0x0dd511bfcdae74b9), 996722408019489437: object_tableDining_2x1(0x0dd511bfcdac729d), 996722408019489682: object_tableDining_1x1(0x0dd511bfcdac7392), 996722408019555326: object_tableDining_1x1(0x0dd511bfcdad73fe), 996722408019489595: object_tableDining_1x1(0x0dd511bfcdac733b), 996722408019489420: object_tableDining_1x1(0x0dd511bfcdac728c), 996722408019489411: object_tableDining_1x1(0x0dd511bfcdac7283), 996722408019489556: object_tableDining_1x1(0x0dd511bfcdac7314), 996722408019489548: object_tableDiningBar_Generic(0x0dd511bfcdac730c), 996722408019489471: object_tableDining_1x1(0x0dd511bfcdac72bf), 996722408019555409: object_tableDining_1x1(0x0dd511bfcdad7451), 996722408019555285: object_tableDiningBar_Generic(0x0dd511bfcdad73d5), 996722408019489478: object_tableDining_1x1(0x0dd511bfcdac72c6), 996722408019555446: object_tableDining_2x1(0x0dd511bfcdad7476), 996722408019423841: object_tableDining_2x1(0x0dd511bfcdab7261), 996722408019489635: object_tableDining_3x1(0x0dd511bfcdac7363)}, table_ids_removed: [], dining_spot_dict: {},