[ARCHIVED] [DO] Restaurant Problems

One more thing, not sure if I should create a new thread for this but I noticed that waiters will prioritize mopping up puddles over serving food and cleaning dishes.

My 2nd restaurant is a winery, so I have a garden with trees and berries. When my sim waters the plants, they create puddles on the ground (soil, not floor), and all 3 waiters rush to mop them up, ignoring ready food plates and dirty dishes.

I uploaded the winery where nobody is ever seated indoors, if anyone would like to test.

The Herveaux Winery, ID: ju1ka

I'll check tomorrow and new thread for poodles 

I'm interested in this issue and will take a look at the build @ju1ka.  @crinrict poodles?  No dogs allowed in restaurants, don't you know.😃

Edit:  So I had a chance to test, and there is definitely a mystery here.  I placed your build on 3 separate lots, MOO on and MOO off @ju1ka.  Before getting into the heart of the matter, I did notice a couple things I thought I'd give you a heads-up on: 1) the front door to the restaurant was removed when I placed the lot.  I think it's due to the two trellises you placed on either side of it.  With MOO off, the game would not let me place a door in that position unless I deleted them.  2) the host/hostess was attired in swim wear.  This gave me quite a few chuckles to be honest, but I'm not sure if it's what you intended.  Maybe it's because I'm missing an outfit from a pack that you have but I don't?

Moving on to the seating, every time I tested it, when my sim showed up to your restaurant, sims would already be present and seated outside.  My sim was usually seated upstairs (2 out of 3 times) but was seated outside once.  A few other sims were seated upstairs, but the majority were indeed seated outside and none were ever seated on the first floor.  I tried removing the second floor and stairs to see if that would change the behavior, but it didn't - all sims were then seated outside.  I tried deleting all of the décor objects in the outdoor area, just in case something out there might be somehow advertising it as the priority area, but that didn't change the behavior either.

I decided to look at some other restaurants that have a roughly similar design.  I placed Updated 1950s Diner by lilsimsie and Le Grand Lama by Fezet.  Neither have a second floor, but I don't think that matters given that your restaurant still had the behavior when its second floor was removed.  Both restaurants have indoor and outdoor dining and neither are on a foundation, like yours.  However, the behavior was the exact opposite of your restaurant.  I never had a sim get seated outdoors with either of them.

I think this is a case where the devs may need to take a look at your particular build by downloading it from the gallery themselves and/or by taking a look at your save.  I am out of ideas as to what else I can test.  The behavior you're experiencing does not seem like it's the norm though, that's for sure.

My English is failing me today.

So: Für die Pfützen bitte ein neues Thema eröffnen.

There!

Aw, I think Pfützen might just be the cutest German word I have ever seen.🙂  I edited my post above with my testing results.

Thanks for testing.

I'm giving it a try too and also add some tagging to this thread

@SimGuruNick @SimGuruArvin @SimQARobo

@BryonyRae Yeah I am aware of the missing objects if lot is placed with MOO off, I always try to mention it on gallery and on my tumblr blog. The issue is the Get Together ivy, they seem to follow the "old" footprint fashion, back when overlapping objects would cancel each other out and one or both would be removed in MOO is not on. I believe I made a thread about it here some time ago, it's still an issue.

As for the swimwear-wearing staff, you probably are indeed missing content. My host (both genders) is meant to be wearing an apron from Cool Kitchen stuff pack.

It's odd that it's only happening to me. I've seen people's builds with plenty of seating outside but their images clearly show sims mostly sitting indoors. It's super annoying because right now it feels like a waste of a venue. I mean with the winery it's not THAT bad since it's kind of nice (and realistic) to see them enjoy a glass outside, but it's super irritating when it comes to my diner. Which, by the way, I'll try to upload today.

Thanks for the reports, everyone! We'll look into this.

Sorry for the delay, I finally got around to uploading the diner.

Five Oh Diner v2, ID: ju1ka

Thanks.

I hope to have some testing time tomorrow

I have had several issues. Employee's will either not all come into work or will stand outside for hours and not come in. My employees get deleted I know this is called culling but why should I have to move them all into a house, they shouldn't even have them as options if they don't already live in a neighborhood. It's frustrating when you train them and spend money on training and then they get deleted and you have to start over. Sometimes the restaurant doesn't close and I lose money. Sometimes my employees will literally go do other things like go and clean a sink for the entire 8 hours I have it open and they still get paid. Customers will be at the restaurant for 8 hours and I have only served at most 5 people and I have the cooks on cook quickly. You don't really make any money with the cost of operation and cost of paying the employees and food. Also my perks are being deleted almost ever time I open the restaurant. I have no mods or cheats added to the game. It's frustrating that I see all these updates and not one of the issues that many people are having are being fixed. I feel like I have wasted my money and I'm disappointed because I love the game but the glitches are horrible.

I understand how frustrating glitches can be in a game that you love so much, but it can be difficult for others to help you if a lot of your post is ranting/venting. Explaining the problems you're having in a concise, factual manner helps people understand your problem better. 🙂

As for the issues you're having, I have a few suggestions:

• Double check all the doors to make sure the proper permissions are granted for all of them. Your employees might be locked out of an area without you knowing about it if they're just standing outside for hours doing nothing.
• The culling is necessary for keeping your save files from getting too big for your computer to handle but I agree it can be so aggravating when stuff like that happens. The best solution would be to place your employees in a house and mark them as played. That way, the game won't touch them. Alternatively, you can also only select employees whom you know live in a household in the world.
• The restaurant remaining open forever no matter how many times you try to close it started happening after the gender patch but has since been fixed in later patches. Make sure your game is fully up-to-date. To do this, open Origin and go to your game library. Right-click The Sims 4 and select "Check for Updates." Install any updates Origin recommends. Make sure you remove your mods folder before doing this and update all your mods before putting them back into your game after. (I know you said you don't use mods, it's not that I'm not listening to you, it's just advice I remind everyone about since so many people forget and end up damaging their games).
• Some Sims may stay at the restaurant longer than others because they are ordering another course. Most customers will order a one course meal then leave but some customers do sit and stay for a full three course meal, meaning they stay there all day. There isn't really any harm to this, as they are buying more food, but if you notice they aren't being served and their rating dropping, try prioritizing their meal or resetting those customers with "resetsim [FIRST NAME] [LAST NAME]"
• Making a profit with a restaurant is hard at first. This is not a bug. It's a game mechanic. It took me quite a while and a lot of hard work to have my restaurant start making a decent profit. You will lose money for the first little while but as you level up and promote your employees, invest in decor for your restaurant and start buying helpful perks and serving more expensive dishes, you will eventually see your profits start to increase.
• Do you know which perks are being "deleted" every time you reload your save? Some perks are not permanent, like the Meal Rush one or the Surplus Harvest. These give you temporary boosts in customers and discounts on ingredients (for 24 hours, I believe). You have to repurchase these when they expire. The Tidy Tippers perk can be purchased multiple times as well in order to increase your tips more and more. That one stacks.

If none of this helps, clearing your cache files and repairing your game through Origin usually solves game glitches about 8 times out of 10.

@crinrict has very helpful instructions on how to safely delete your cache files on her help blog here: http://sims4.crinrict.com/en/2014/09/delete-cache-files/

Repairing your game is also very easy to do.

• If you have mods or CC in your game, remove those, first. Cut and paste your mods folder to your desktop temporarily.
• Log into Origin and go to your game library.
• Right-click The Sims 4 and select "Repair Game."
• Origin will take some time to repair your game files, so be patient and just let the process continue until Origin tells you your game has been repaired.
• Open your game and go into your save file to see if any glitches have been resolved.

Hi @catymollai

• are you using any mods in your game ?
• Is this a restaurant you made yourself or Maxis premade ?
• Do they not sit down at all or get up after they are seated.

Check the first page for a few suggestions.