Please use this thread going forward: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272
Hello EA Support Team and Simmers,
I'm reaching out for help with a persistent issue I'm experiencing in The Sims 4. I have encountered multiple problems with my save files, leading to corruption and various error codes.
Recently, I faced a major setback when my save file from Willow Creek became corrupted. This resulted in an endless loading screen that forced me to end the task in the game. After reverting to a previous save and updating my game on 11/3, I thought I had resolved the issue. However, I woke up this morning to encounter the "Fail to load" error code 800.
After researching the issue, it seems there is no definitive solution for this error, and the only option is to revert to a backed-up copy. Fortunately, I have saved a reverted copy from before the issue began, and I've retained the save file that is currently problematic.
To assist in diagnosing the issue, I have uploaded the following files to Google Drive: https://drive.google.com/drive/folders/1uL8r9ZGPrzzwlaFNYUd_gYyScvwV--Vk?usp=sharing
-My Saves folder
-My Mods folder
-My Tray folder
-Any other files not in folders from my Sims 4 Documents
I can add any other files if requested these where the only ones I could think of. And please be advised my game has the WickWhims Mod so those files are in here as well if you are 18+ sensitive please do not load those files. I would greatly appreciate it if someone could take a look at these files to identify any potential problems. As I prepare to start over from the last reverted file today, I will keep you updated to see if I encounter different error codes in this new timeline of my Sims world.
Troubleshooting I have tried: Uninstall/Install, Origin Fix, deleting the Localthumbcache.package, booting with no mods, until I ultimately reverted back to a save that previously worked.
At this point, I feel like I need to be Dr. Strange to navigate these issues and get my sims timeline back after the 3rd Revert! Any guidance or support would be immensely appreciated.
Thank you for your attention to this matter!
Unrelated Gameplay Context: I am a Legacy player and play 50-80% of my original sims direct line, along with some others we picked up along the way. I'm not sure if this game is meant to be played like that however its the only way I play as I normally get connected to my little sim lives from the day they spawn to the day they go Ghost so my saves are normally large with 5+ families that I am keeping track of and progressing.
This is more than a bug. I and many others who have posted in different sections on EA Answers HQ are having these same issues: 800 Errors, White-screen-of-death, Corrupted lots/worlds/saves, and as this malignant string of poorly written software code invades more and more of our saves, it will finally (as in my case) render Sims 4 unplayable. (see my and other recent posts on this).
Many of us have to resort to a any saved game we have in our back-ups that might be stable - and prior to installing the last 3 or 4 DLCs (for Rent seems to be one major trigger), while rebuilding with those DLC suspended. Maybe EA will fix this, but I have a feeling it's so far down in the code base and they aren't focused on this anyway, they are focused on shoving out more expensive DLCS till the golden goose finally dies, then they'll move onto some new sports title or junk game. Heck the CEO claimed he doesn't even play Sims!
Sorry for the downer, but there are so many of us who have put year into this game, built beautiful lots/households/worlds and to have to junk that start over is just too much to ask.
Hopefully the community Hero Crin will help you submit this to EA and link this subject to others.
Peace.
I'm frustrated that I play on console and this is still an issue. It has nothing to do with CC or mods for me, but I have a whole corrupted save file that I can't use and have essentially lost everything for a legacy family that I had started way back in the day. This needs to be addressed!
@BriteRedScream wrote:I'm frustrated that I play on console and this is still an issue. It has nothing to do with CC or mods for me, but I have a whole corrupted save file that I can't use and have essentially lost everything for a legacy family that I had started way back in the day. This needs to be addressed!
PC,Mac, all Consoles will have this issue. It's coding. Once the save file reaches a certain unknown limit, the game can't find certain data. It becomes corrupted.
