Ideas

crinrict's avatar
12 days ago
Status:
Under Investigation

Save Game Corruption (Disappearing Lots/Error 800 or 801)

Problem

The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots or Error Codes 800/801.

The problem usually starts in Willow Creek and then goes on to other lots.

There are several symptoms of this issue as outlined in these AHQ threads

Troubleshooting

The issue is really hard to pinpoint but there are a few things that can accelerated the issue.

  • This issue is not mod caused but it can be influenced by mods and cheats, especially if you create lots of Residential Rental units in your save game.
  • Save Game Size. The issue usually typically happens on save games > 200 MB. There are a few factors that contribute to save game size that you can keep an eye on
    • Lots of huge houses with lots of objects: Try to keep those down. Consider using empty houses for set decoration if you don't play certain lots but want houses to make it look nicer
    • Photos Sims take ingame. Try to only keep the photos you really like and that contribute to your gameplay. Delete everything else. Photos take up a lot of space in the save.
    • Lots of Sims. The game creates Sims at abundance. Delete the ones you don't use from time to time.
  • Usually there's nothing you can do once it starts happening. 
  • This is such a devastating bug. I lost a seven-year save and rebuilt it only for it to happen again immediately in a new save. I really hope EA takes it seriously and fixes it quickly. I don't want more packs or worlds - I want a playable game!

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