[ARCHIVED] Reaper's Rewards: Quests Not Completing
Hey all,
Spinning up this thread to track a potential issue we're investigating related to quests for the Reaper's Rewards event not completing when they should.
Please use this thread ONLY if...
As the Reaper's Rewards event has now ended, this thread has been archived.
Thank you all so much for sharing the information needed to assist the team. Even though some issues weren't able to be resolved by the conclusion of the Reaper's Rewards event, we were able to use that data provided to improve the experience for future events.
As always, we continue to learn and explore how we can provide the best possible experience for all who play The Sims 4, and will use the information in this thread to make decisions on how we can best move forward for future events.
Product: The Sims 4 Platform: PC Which language are you playing the game in? English How often does the bug occur? All the time since I first opened the game this week (I tried countless times to complete the task). What is your current game version number? 1.110.265.1030 What expansions, game packs, and stuff packs do you have installed? I have all packs and all of them are installed. Steps:
How can we find the bug ourselves? I don’t know if anyone has encountered this but try to complete the “Wait for the Ambrosia Society Newsletter” task for week 4 if you haven’t completed it yet. What happens when the bug occurs? My sim waits for the mail delivery, “reads” the newsletter but the related task does not get marked as completed. (Here’s the drive link for the successful completion of tasks and here’s the link for the video in which the “letter” task not being marked as completed.) What do you expect to see? I expect the “Wait for the Ambrosia Society Newsletter” task from the week 4’s “Flirting with Death” quest to be completed after my sim reads the letter delivered in mail. And following that, I expect to be able to see and complete tasks of week 5. Have you installed any customization with the game, e.g. Custom Content or Mods? No. My game is completely mod/cc-free since Lovestruck was released. Also, I've recently deleted all contents of the game and re-downloaded the game before posting my issue here. Did this issue appear after a specific patch or change you made to your system? Nothing changed in my pc before I encountered this issue. However, I believe the big base game update (October 22, 2024) was released while I hadn’t opened the game. I don’t know if this issue is caused by the latest patch alone or it is a different issue, because during the first three weeks of the event, I completed the tasks on time, I was never late.
Online suggestions I tried (random order):
-Repairing the game.
-Starting a new save
-Deleting the game and re-downloading it.
-Deleting the "AccountDataDB" file.
-Deleting and re-downloading the EA App.
-(In game) Resetting my sim and the mailbox. I waited mail to arrive on time and even tried paying to accelerate its arrival (mail delivery thingy from the Home icon of my sim's phone)
-(in game) My sim has never left his home under no circumstances as I am playing a sort of "off-the-grid and in-the-home" challenge.
Thank you for the advice, the link does seem very useful and someone who has mods installed and encounters a similar problem may benefit from it. However, I currently have no mods or CC in my game. I have this issue even after completely cleaning the “Electronic Arts” folder in the Documents, and deleting & re-downloading the game. ☹️
I successfully completed Death's Favorite Flower but Flirting with Death quests will NOT appear after that, I even went into the UI and clicked on it, and last time I had that happen I clicked on it from the Event UI but it did not appear after the TV Premiere holiday like I expected. <Shakes head solemnly> I will reupload my save file and link it here. If you can get it to switch tasks to Flirting with Death, more power to you, just at least tell me how to do it. Others have suggested, "Oh well, it's because you missed a week" which is not true because I tried to catch an Angel fish for 2 weeks and that should have disappeared when that week passed but it was still there.
Update: My computer restarted without any warning and when I restarted the game, the same thing was true. Also there are tutorial quests that cannot be completed because my Sims went to the library and I told them to Go Home and the game says they are home but they did not get back to the house so I saved that in a new save file, so you're getting links to both.
I'm reconsidering buying the new pack because all of these problems between events and tutorial quests have left a bad taste in my mouth, because now my event save with my two Sims I've grown fond of is now ruined because they are stuck in limbo on their way home from the library.
Maybe a picture for you because that's all I have left of them.
Kasandra is in front, Alexis is back. Kasandra is the one who could research Ambrosia when Alexis could not. (From my earlier post) Doesn't matter now anyways because they're gone. Alexis was originally who I would kill if Summon Grim did not work with the Grimophone to get him to appear when I needed to interact with him. I grew fond of her though. They were in love for a second but when I thought their love bar was gone, it remained and now it is empty, (that might be a bug too) Kasandra now has (or had) a fear of being alone and is/was always tense. She needs a Fear Be Gone potion but is saving her points for the Potion of Youth. But as my Grim event is busted too, does it matter now? I never turn aging off but I did just for the event.
Doesn't matter now though - no more event quests and no more Kasandra and Alexis. I was excited for the new pack and now I don't care. Not a good way to hype up packs, leave that to the Creator Network. I'd rather watch them play but now that this has happened. I don't even want to watch them play, same with the Live Stream, too angry to watch. And that was even before I lost my Sims. No more hype up events please. Next time, be kind and do an SDX drop.
If you can save them, I might not be so angry about this whole thing, If you don't try to make this right for everyone in the community, not just me, then you don't deserve my $40. I thought my money was going to Renee. Now I don't know where it's going. If my $40 pays for an hour of someone's time and work, then I would really like it to be on fixing issues you already have and not on buggy events that causes people's time to be wasted and Sims to be lost. RIP Kasandra and Alexis.
I couldn't even save the new versions of then on the Gallery because the versions on the Gallery have the wrong traits and missing skills somehow, By the way, I have no mods installed.
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