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awb555's avatar
6 years ago

[ARCHIVED] [XB1/PS4] Unable to Progress in tutorial due to greyed out selections

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.22
What expansions, game packs, and stuff packs do you have installed? None. Just the base game also no cheats
Steps: How can we find the bug ourselves? Play the tutorial to the point where it tells you to "take a vacation use your phone ".
What happens when the bug occurs? The phone is grayed out Aide you’re stuck in a endless tutorial.
What do you expect to see? The ability to use the phone to take a vacation
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I seen this bug reported for the PC but I can’t find if it was reported for the PS4. I know I’m not the only one who is experiencing this issue on console because someone on YouTube posted a video about this.

Edit By Crinrict: Adjusted Tag

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 6 years ago