Forum Discussion
- EA_Solaire2 years ago
Community Manager
I've moved this post over to the bug reports section- please fill this template out and edit your first post with this information:
Product:
Platform:
Which language are you playing the game in?:
How often does the bug occur?:
What is your current game version number?:
What expansions, game packs, and stuff packs do you have installed?:
Steps: How can we find the bug ourselves?:
What happens when the bug occurs?:
What do you expect to see?:
Have you installed any customization with the game, e.g. Custom Content or Mods?:
Did this issue appear after a specific patch or change you made to your system?:
Please describe the patch or change you made.: - 2 years ago@EA_Solaire
Product: The Sims 4
Platform: Xbox Series S
Which language are you playing the game in?: English
How often does the bug occur?: Every time
What is your current game version number?: Not Sure. Recent update.
What expansions, game packs, and stuff packs do you have installed?: All
Steps: How can we find the bug ourselves?: Each Loading Screen.
What happens when the bug occurs?: Game gets stuck. Freeze
What do you expect to see?: Next menu or next page.
Have you installed any customization with the game, e.g. Custom Content or Mods?: No, there are no Mods on console.
Did this issue appear after a specific patch or change you made to your system?: No it did not. I am not the only user experiencing this.
Please describe the patch or change you made.: A new pack was added. And a new update was issued. - 2 years ago@EA_Solaire Was all of that really needed, that is a lengthy form. And some of which just goes without saying. Plus, if you move it others might not be able to find the listing or post. I am not the only user with that specific concern or problem. But thank you anyway.
- 2 years ago@EA_Solaire Please help us. Please do not ignore the issue simply because we are on console. We are just as important as pc players. Our issues often take longer to resolve. I'm sure there are many more of us with these issues. Thank you.
- 2 years ago@EA_Solaire What is the final word on these issues, I completed the form promptly. Any progress? Is there an update or patch coming? I hope for a fix soon. I see a lot of ads about For Rent lately. But with these issues, it is difficult to enjoy. I hope that you understand. ttyl
- 2 years ago@Sezzy49 Hang in there. I'm sure this will be resolved sooner than later. I just pray for an update.
- simsplayer8182 years agoHero
After having this issue today I discovered that I had an unusually large amount of random new households in Other Households, possibly since the last small patch. I checked as I suddenly had a terrible lag and my game was taking forever to save and load after travelling. Everything was going so slowly and it's never really done that for me on Xbox Series X. I usually clear households out of Other Households about once a week and keep it under 100. But today I had 150 despite only clearing them out a week or so ago. I've taken it down to 66 and I'm going to track it to see if it takes off again. As soon as I cleared the households out, my game went back to normal speed and load and save times were running as they should.
So if this is happening to anyone else clearing out extra households in Other Households might help, along with other established methods of clearing out library items and inventories of previous households and Sims. But I'm curious to know if anyone else finds that Other Households is looking unusually packed with new Sims because it might possibly explain a few problems. It's just a theory anyway, I hope it's helpful to someone.
- 2 years ago
It is not just console. I'm on a year old gaming laptop with awesome specs and my game has the constant loading issue as well. It just started happening yesterday - twice. It happened twice today too. This just started all of a sudden. No changes and I'm fully updated. I had to use task manager to quit.
- 2 years ago@simsplayer818 Hello, I created a new save file, and from the start it did that. I uninstalled and reinstalled the game. It is a glitch or bug. I have learned to recognize those on the Sims. I started with the Sims 2, then played the Sims 3, and finally The Sims 4 on pc and xbox. I did not care for the original The Sims. I like The Sims 4 on my Xbox best. Anyways, I like to create new saves to keep it fresh. This happens no matter what is done, regardless. But thank you for the information.
- simsplayer8182 years agoHero@angelboi7531 I'm agreeing that it is a bug. But I'm wondering if it may be similar to a bug that happened after Cottage Living was released where too many townies were generated and it caused numerous issues.
- 2 years ago@IRez6081 I think it is a general issue across all platforms for The Sims 4. Every time they create some kind of pack or update, this happens. Its very common.
- 2 years ago@simsplayer818 Maybe it has something to do with the expansion For Rent, in the video they streamed on Youtube. They said they changed the the AI a bit. And these changes effect you whether you own the new pack or not. They probably over shot the mark with all the changes.
- simsplayer8182 years agoHero
@angelboi7531 I'm looking at specifically why the bug is triggered so we can help to pinpoint the problem. If the game is filling Other Households again it would slow it down.
- 2 years ago
How unfortunate and it's happening at the worst times too. I wonder if it's happening because I bought Snowy Escape and Dream Home Decorator yesterday? Thought I'd mention it as there were a few bugs with both of them awhile back too.
- 2 years ago@simsplayer818 I understand. Hopefully we will receive word on this. I hope that it is currently being investigated. There is no more call or chat, and no e-mail. It has been discontinued. So our only option as users is Answers HQ.
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