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ChemicalPrncess's avatar
ChemicalPrncess
6 years ago
Solved

[FIXED] [DU] Freezing when enrolling to Uni

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Pets, City Living, Get to Work, Vampires, Spa Day, Outdoor Retreat, Tiny Living Stuff Pack, Laundry Day Stuff, Fitness Stuff, Holiday Celebration Pack, Grim's Ghoulish Guitar
Steps: How can we find the bug ourselves? I went through the enrollment process for my sim.
What happens when the bug occurs? Every time it gets to the moving screen during the last step of enrollment it freezes and does nothing. After the last attempt, it deleted my sim's save data and she is back in the gallery as if I just made her.
What do you expect to see? I expect it to take me through the moving process so that I can send my sim to university.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I have tried multiple times to enroll my sim into Foxbury and each time it freezes when it gets to the moving step. On my last attempt, it actually deleted my character data so she is not in her apartment or on campus. She is in the gallery like I originally created her.

Edit By Crinrict: Added Tag to Title, Adjusted Title

  • crinrict's avatar
    crinrict
    6 years ago

    I tested this on my save and it's fine now.

    Is anyone still seeing this issue ?

    @ChemicalPrncess @bttrflies25 @sleepyintoner @italianjew82 

    The game no longer sometimes freezes when Sims enroll in University. We get that attending University is life-changing, but freezing a game is taking it a bit to extremes.

    Fixed in Patch 1.68.154/ 1.33

    If you're still experiencing this issue, please create a new thread.

48 Replies

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  • ChemicalPrncess's avatar
    ChemicalPrncess
    6 years ago

    It still gets stuck and if I try to save or leave the game the character disappears. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Could you test a fresh save for testing purposes to see if it's save game related or a general issue ?

    OK. Never mind. Mine just froze as well.

    Seems it's the moving process that freezes. When you stay in the house and study from there, it works .. but I know.. dah.

    Might not be a problem for all games

  • italianjew82's avatar
    italianjew82
    6 years ago

    I have updated with game, origin, and my laptop. Ample space.

    i built up all the hoods and then made my 64x64 lot to perfection - took me all day

    went to play and sims could not interact with computers. Deleted the comps, the desks etc. still no.

    eventually I had to delete it all. I lost EVERYTHING. All my saves - gone.

    cried a little, started to rebuild. 

    decided to start really small - one player - moved her into a prebuilt home, got her into college - tried to move her into the dorm... the screen froze on that. I lost everything again 

    started again and once she got into college I saved. 

    Tried to move her into a dorm... same thing... it freezes. 

    Thankfully I saved but I cannot move into dorms!!!!!!

    help!!!!!

    I JUST REBUILT A HOME AND ONCE AGAIN I CANNOT INTERACT WITH ANY COMPUTER -  EVEN AT COLLEGE!!!!!! 

  • PinkPanda2856's avatar
    PinkPanda2856
    6 years ago

    Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? SP07: 1.assets.ml-sp07.232
    What expansions, game packs, and stuff packs do you have installed? Discover University, Island living, Seasons, Pets, City living, Get together, Realm of Magic, Parenthood, Vampires, Dine out, Tiny living, Laundry Day, Backyard stuff, Kids room, and movie hangout
    Steps: How can we find the bug ourselves? Enroll a sim in university and move them into a dorm
    What happens when the bug occurs? The game says there is a fatal error and to restart the game, once the game is restarted it still says there is a fatal error, if you ignore the error and continue to play the save file time doesn't work properly or the sim doesn't appear at all and breaks the game.
    What do you expect to see? Sim to work when living in a dorm
    Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. Patch 1.63.134.1220

    ‌

    This has only started happening after the new patch and when they are moved into dorms, doing university from there home lots still works fine.

  • rcerbe12's avatar
    rcerbe12
    6 years ago

    I am having the same issue as well except now it won't load any household for me! I reinstalled the game and everything!

  • IBig_G576's avatar
    IBig_G576
    6 years ago
    @PinkPanda2856 I’ve had the same problem, restart the game and it should fix itself, but it does need to be sorted by the staff

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