This just happened during a build I have been working on for several days. The highlighted box cannot be deleted. I get the "failed to compute cost" error message. I can't demolish the lot or replace it. This happens in build and live modes. I have tried using different lots and get the same results. I have repaired the game and started a new game, still the same results. I just want to finish this build ☹️
Same problem. I reinstalled the whole game, cleared the cache, removed mods.
@nualla_6109 @Jessiphero @alexmaqkekse
have you guys or gals tried saving your lot to your library, then downloading a new lot from the gallery to plop down, then bulldoze it then place your saved lot from your library back?
I was able to duplicate this bug in my game. This bug has to do with the Flat Round piece in the Walls and Empty Rooms category. This bug is caused when you place a flat round and then resize it down. It sometimes has the error when sized down to 2x3 and always has the error when sized down to 2x2. In order to reproduce, size the piece down to 2x2 and then rotate it once. After the rotation, you will be unable to rotate it further, move it, delete it, or even bulldoze the lot. You also cannot replace the lot with another from the library. Any time you try any of these actions, you will get "Failed to Compute Cost." In order to recover from the error, you either need to undo the downsizing of the piece (if possible) or exit and restart the game (without saving). I will add this bug to our build/buy index.
@KC_Tipin Yes, I have...I have tried everything. That corrupted tile is there to stay. It's not a lot issue but rather a build issue, if you understand what I mean. I can upload my home (with the corrupted tile) to the gallery and place it anywhere and still have the same problem.
@BryonyRae That is great news, thanks so much!
Thank's for looking into it, @BryonyRae! It was driving me crazy.
Sadly, I don't have any saves that go back far enough to be before the error occurred, so I guess I'm stuck with starting a new world. xD
C'est la vie. Now I know for the future.
You're welcome! 🙂 Oh, just as an FYI, please don't click on the "Accept as Solution" button for my post. While that post explains the cause of the issue, it doesn't offer a solution, and we'll want to keep the thread open until there is one, which will likely be once EA patches the bug.
Okay, thank you 🙂
Hi! I have found a similar bug in my game. However, I cannot move, delete, rotate, resize or do anything with the rounded floor! I cannot bulldoze the lot, import another lot and I do not have any mods whatsoever. I have repaired the game several times and restarted my computer but nothing works! Can you help me please?
I have the same problem. I have tried everything suggested here, and then some, and nothing has worked. When I uploaded it to my library and placed it in a different world, I still had the same problem. I couldn't bulldoze it so I quit without saving so I would not have 2 borked lots to contend with. This must be a new bug introduced with one of the recent updates we had, because I have never run into this problem before. I hope someone figures out how to fix this because I was just about finished with my latest lot when this happened. I would really hate to lose the chance to upload this lot as I have play tested it and I had a lot of fun with it. It is a Nuclear Research Facility for scientists to hone their skills.
@blooossom actually, I think you are experiencing this issue. I am merging your post into the thread.
