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omontlulu's avatar
omontlulu
11 months ago
Solved

[FIXED] [GALLERY] Build won’t upload to the gallery stuck on spinning screen

Hello, just today I finished building a huge build but now I try to upload it to the gallery, either it the download does finish but nothing happens or the download just runs forever. I upload regularly on the gallery and usually nothing happens. I checked online and people said that removing painting usually does the trick but, I tried it and nothing happens. I’m now out of tricks and I really want to upload it to the gallery so it won’t ever get lost please help

Edit By Crinrict: Added Tag to Title, moved to bugs.

  • EA_Cade's avatar
    EA_Cade
    11 months ago
    Hey all,

    We've made some changes on our side just now, can anyone let me know if they are still seeing this currently?

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  • Anonymous's avatar
    Anonymous
    11 months ago

    Yup I have also been having this issue since yesterday.

  • nengster65's avatar
    nengster65
    Seasoned Traveler
    11 months ago

    This bug is happening to literally everyone as there were no new uploads to the gallery since yesterday morning (western european time) 

  • TheDew1099's avatar
    TheDew1099
    Newcomer
    11 months ago

    Okay....I've tried every fix I've found thus far, but nothing seems to be working. I cannot upload anything to gallery. I can download from the gallery, and my lots and households will save to my library, it is just uploading. It gives me a server error every time.

    I've tried...

    -restarting the game

    -reinstalling the game

    -deleting all mods

    -resetting the resource file

    -clearing cache

    -created a backup sims 4 file, and forced a new folder, still does nothing. Even with a 'blank slate'

     

    I really have no idea what else I can do to make it work. Any suggestions?

  • Veemo8's avatar
    Veemo8
    Rising Adventurer
    11 months ago

    I’m having this problem too, the only mods I have installed are MCCC, Carl’s dine out reloaded and Carl’s gameplay overhaul, this problem happened to me when I tried to upload a household to the gallery. 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hey all,

    We've made some changes on our side just now, can anyone let me know if they are still seeing this currently?
  • nengster65's avatar
    nengster65
    Seasoned Traveler
    11 months ago

    Seems to be working again as new uploads are populating the gallery and my test upload worked as well.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey TheDew1099,

    Sorry for the trouble! We've just released a fix that should correct the issue, please take another look and let us know in this AHQ thread if you're still having a problem with this. Thanks! 

  • MeekaDenimore's avatar
    MeekaDenimore
    Seasoned Novice
    11 months ago

    Thank you for the changes!  Uploading to the gallery, is right as rain, now! Yay! 🙂

  • BraverAdventures's avatar
    BraverAdventures
    Seasoned Novice
    11 months ago

    Working for me too! Thanks so much.

    MacBook Pro M3 Pro running Sonoma 14.6.1 and latest game update

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