[FIXED] Game Failed to Load - Error Code 102/122:33015dcc
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Sims 4 What expansions, game packs, and stuff packs do you have installed? All except love struck (I own it but EA is showing me as not having it so it isn’t installed) and Vampires. Steps: How can we find the bug ourselves? Try loading a household and see what happens? What happens when the bug occurs? I try to load a household and it sends me to the world map. What do you expect to see? The household I am trying to play. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. The most recent patch on July 25th.
I go to load a household and it takes me to the loading screen and then it just goes to the world map. I have done this with and without mods/cc so I’m pretty sure it is game related and not mod related.
When I do it without mods/cc I get an error code (see attached image).
the code reads:
”The game failed to load. Error Code: 102:33015dcc:99c26b61: it is recommended that you relaunch the game”.
Ive also repaired the game twice on the EA app to no avail.
This error occured today twice in my game. (Sorry I´m not native in english so bare with me please)
Product: The Sims 4 Platform:Windows Which language are you playing the game in?German How often does the bug occur?Sometimes What is your current game version number? ⸱〱⸸㌳⸵〱〲 (Seriously, thats whats in the Gameversion.txt) 1.108.335.1020 DX11 What expansions, game packs, and stuff packs do you have installed?All except lovestruck, for rent, Spooky Accesoires, home chef accesoires and any Kits Steps: How can we find the bug ourselves?Go to Manage Worlds and try to load any other household than the one previously What happens when the bug occurs?I try to load a household and it sends me back to manage worlds with error code 102:330150.... What do you expect to see?I expect the game to load the household. Have you installed any customization with the game, e.g. Custom Content or Mods?No Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The most recent patch on July 25th.
If i recon right, the error occoured after i wasn´t able to complete the tasks in the activ career as an actress. One of the floor marks for a scene wasn't working. I didn't leave the game, simply let the time go by until the working day was over. My sim still got payed and stuff and i thought it was fine.
Here is the text of the last Exception
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>772fff1237f4825266af62d9</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-04 14:33:55</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>sim_info.py:4750</categoryid><desyncid>772fff1237f4825266af62d9</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'add_knows_career' (AttributeError: 'NoneType' object has no attribute 'add_knows_career') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 263, in on_enter File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 108, in load_households File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4697, in set_default_data File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4794, in set_default_relationships File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4750, in _add_default_knowledge AttributeError: 'NoneType' object has no attribute 'add_knows_career'rtim=0 Client Session Time: 25.97 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,262,0,5775 Modded: True SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics 620 27.20.100.8681, GUID: 2724DCD3-2EC9-11EE-8EDB-806E6F6E6963 </desyncdata></report> </root>
Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache and then try again on a backup of your save, then post the LE you get on an unmodded game.
@crinrict Oh thats weird. I removed my mods before i patched and haven't put them back in since there are so many current bugs. But I haven`t moved the whole folder, only the single mod folders.
I`ll remove the whole folder and try again. It might take a bit since this error does not apear every time.
Hey I kept getting this issue and so reloaded to a save I had had a month ago to try to get away from the corruption (a save from before the update) but now my save from a month ago is corrupted. I have absolutely no mods or custom content, and this error keeps coming up since the last update. I've deleted all the cache files again and again, removed all the saves, and have done everything this thread has suggested.
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>68f02f028ea7113566b3ac32</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-07 12:26:13</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>sim_info.py:4750</categoryid><desyncid>68f02f028ea7113566b3ac32</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'add_knows_career' (AttributeError: 'NoneType' object has no attribute 'add_knows_career') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 263, in on_enter File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 108, in load_households File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4697, in set_default_data File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4794, in set_default_relationships File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4750, in _add_default_knowledge AttributeError: 'NoneType' object has no attribute 'add_knows_career'rtim=0 Client Session Time: 19.79 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,262,0,5775 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: Radeon RX Vega aticfx64.dll 31.0.21902.5, GUID: D7B71EE2-2B3F-11CF-D777-0F436CC2D235 </desyncdata></report> </root>
I am also getting this, I'm using a workaround where I load into my sims friend and invite her somewhere else. Its not lot specific so I can go to the same place later. My LastExceptions are getting crazy long though, so maybe don't do what I do
I just got the error 102 today. I was trying to work around regarding sim not able to split and move or going to University. So I went manage world and move one of my sim to another house then load back my house hold. That's when the error 102 happen
