[FIXED] Game Failed to Load - Error Code 102/122:33015dcc
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Sims 4 What expansions, game packs, and stuff packs do you have installed? All except love struck (I own it but EA is showing me as not having it so it isn’t installed) and Vampires. Steps: How can we find the bug ourselves? Try loading a household and see what happens? What happens when the bug occurs? I try to load a household and it sends me to the world map. What do you expect to see? The household I am trying to play. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. The most recent patch on July 25th.
I go to load a household and it takes me to the loading screen and then it just goes to the world map. I have done this with and without mods/cc so I’m pretty sure it is game related and not mod related.
When I do it without mods/cc I get an error code (see attached image).
the code reads:
”The game failed to load. Error Code: 102:33015dcc:99c26b61: it is recommended that you relaunch the game”.
Ive also repaired the game twice on the EA app to no avail.
Hi I am also having this error, the error code is 102:33015dcc:99c26b61 At first I got this error with CC and mods but then I got the same error multiple times after clearing out my cache files, removing my mods folder, using a backup save, and turning off mods in game. I am having the issue with the current game version and the previous patch but I did not have the error before the large lovestruck update (I got the pack at the same time so I'm not 100% when the error started)
steps to reproduce: > manage households > split household > select 3 / 4 sims in the household to move from current sulani household to a household with sims in it in del sol valley > confirm > switch to del sol valley click play on new combined household
> see loading screen
> select world screen pops up with an error saying "The game failed to load. Error Code: 102:33015dcc:99c26b61. It is recommended that you relaunch the game.
jobs of all sims involved (all adults): sulani household: sim 1: marine biologist (level 10) sim 2: custom career with ministry of labor sim 3: unemployed sim 4 (this one was not being moved): unemployed
del sol valley household: sim 1: mixologist career (level 9) sim 2: stylist career (level 3) sim 3: unemployed sim 4: unemployed sim 5: unemployed
other things I tried:
- Still got the error after having the sim with the custom ministry of labor quit her job
- Instead of moving 3 sims at once I moved sim 3 from the sulani household to a different household and then into the del sol valley household. I didn't get the error at first but then I got the error after moving the remaining sims out leaving just sim 3 from sulani in the house.
- Tried to move all of the sims except for one out of the del sol valley household and then play the remaining unemployed sim in that household - same error
I attached my last exception file, let me know if there is any more information needed. Thank you!!!
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>dfff459a5a294b5766b78057</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-10 10:06:59</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>sim_info.py:4750</categoryid><desyncid>dfff459a5a294b5766b78057</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'add_knows_career' (AttributeError: 'NoneType' object has no attribute 'add_knows_career') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 263, in on_enter File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 108, in load_households File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4697, in set_default_data File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4794, in set_default_relationships File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4750, in _add_default_knowledge AttributeError: 'NoneType' object has no attribute 'add_knows_career'rtim=0 Client Session Time: 7.18 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,269,0,5782 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 4070 Ti nvldumdx.dll 31.0.15.4633, GUID: D7B71E3E-64C2-11CF-EA61-ABA80EC2D235 </desyncdata></report> </root>
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>a95ce6b82ffcfad766b799b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-10 12:49:10</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>sim_info.py:4750</categoryid><desyncid>a95ce6b82ffcfad766b799b1</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'add_knows_career' (AttributeError: 'NoneType' object has no attribute 'add_knows_career') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 381, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 724, in do_build_mode_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1190, in on_enter File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 108, in load_households File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4697, in set_default_data File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4794, in set_default_relationships File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 4750, in _add_default_knowledge AttributeError: 'NoneType' object has no attribute 'add_knows_career'rtim=0 Client Session Time: 23.32 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,262,0,5775 Modded: True SystemInfo: Windows 10 10.0.19045 GPU: Intel(R) UHD Graphics 620 igdumdim64.dll 27.20.100.9664, GUID: D7B78E66-1A57-11CF-5856-8F27BCC2D635 </desyncdata></report> </root>
Getting this same error when transferring sims between households in Manage Households. (I've seen this issue reported in a couple of different threads, so I wasn't sure which one to follow up in.) I play heavily modded, so all of my LEs have been for a modded game, but it's following the same pattern as what I'm seeing here reproduced in unmodded saves. FYI, so far I've been able to save my sims using the workarounds mentioned in other error threads (specifically by selecting another sim that is not the affected sim and traveling with them to another lot -- it seems to reset the household).
@Moozilla13 Yeah, there's currently three connected threads on the same. Keeping them separate as users mostly post by symptoms they are seeing.
@seminolefan2019 I still need to look into it more as to which Sims actually cause the issue. It doesn't seem all. As for the merging, that's also a bit unclear why it works for some and not for others or depending on the way you do it.
It all comes down to the add_knows_career LE though.
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