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brigidnouveau's avatar
brigidnouveau
New Scout
3 years ago
Solved

[FIXED] [HSY] Teens don't loose acne when aging up to YA/No way to cure

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? nearly all
Steps: How can we find the bug ourselves? have a teen sim with acne visible while aging up to young adult
What happens when the bug occurs? my sim aged up to young adult with acne and still has the acne, this would be fine as game play as adult do have acne too, except she can't wash her face or cover it up any more at the sink, face packs from spa day do nothing, no acne CAS option is on, removing acne from game play in settings saving then restarting the game and she still has acne. I now think it must be at least a programming oversight if not a bug. I have seen on a forum it suggested to age her down in CAS to teen, wash her face then age up again but she is a twin about a week in to young adult life so it would ruin game play unless I can cheat her days?
What do you expect to see? either young adult and older sims to not have acne OR young adult and older sims to be able to wash their face and cover with make as well.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. high school years

my sim aged up to young adult with acne and still has the acne, this would be fine as game play as adult do have acne too, except she can't wash her face or cover it up any more at the sink, face packs from spa day do nothing, no acne CAS option is on, removing acne from game play in settings saving then restarting the game and she still has acne. I now think it must be at least a programming oversight if not a bug. I have seen on a forum it suggested to age her down in CAS to teen, wash her face then age up again but she is a twin about a week in to young adult life so it would ruin game play unless I can cheat her days?

Edit By Crinrict: Added Tag to Title, Adjusted Title, Added Base Game Version Number



    • If acne is disabled in the Game Options, it will not appear on Sims in Live Mode.

    Fixed in Patch 1.108.289/1.94

    Seems there was multiple issues posted in this thread. The issue with acne persisting after aging up is still there.

    Please use this thread:Teens don't loose acne when aging up to YA if you continue to have issues with that.

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  • Hi @Fzellyz here's the open bug report for you. If you haven't used one of these before all you need to do is go to page 1 and click the Me Too button. That shows the total number of players reporting the problem. Then if you click Reply you should be prompted with a bug template to fill in with your platform and installed content. Giving this information helps show who is affected and helps to replicate the issue. You might also see tips on there from other players affected. Some players are posting they find it helps to toggle acne on and off in Game Options and restarting the game.

    https://answers.ea.com/t5/Bug-Reports/OPEN-HSY-Teens-don-t-loose-acne-when-aging-up-to-YA-No-way-to/m-p/11710167

    If you've got any questions just ask.

  • This is very much still an issue but appears to have been taken off of the compiled list. Anyone know why? 

  • Here's what you need to do to get rid of the acne:

    Disable acne, save the game and enable acne. if you don't see the change, make your sim take a shower or freshen up.

    Good Luck!

  • Shift click on your sim to open the cheats pie selection. Pick stats and change acne to anything other than -100. Not sure if you have to be a teen only but this is a definite way to fix. 

  • Just aged my teens up to young adults- only problem is they hadn't been keeping up with their skin regimen and had awful acne, which cannot be removed now they are aged up.

    I've looked in CAS at all the options but nothing seems to remove it. Don't know if I'm just missing something obvious or if it's a glitch. Has anyone else encountered this?

  • Thank you! I searched but nothing came up! I've added a me too, now I'm aware. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago


    • If acne is disabled in the Game Options, it will not appear on Sims in Live Mode.

    Fixed in Patch 1.108.289/1.94

    Seems there was multiple issues posted in this thread. The issue with acne persisting after aging up is still there.

    Please use this thread:Teens don't loose acne when aging up to YA if you continue to have issues with that.