Forum Discussion

crinrict's avatar
crinrict
Hero+
11 years ago
Solved

[FIXED] Lost save games

It seems EA has identified the source of this and is working on a fix. 

The issue lies with the auto-save so to prevent this from happening, try this:

  • Don't load/save to that auto-save slot. After starting a new game, use save-as to make a new named slot. Then always save to that one.
  • Don't use the PLAY button on the main menu but use the disc icon in the upper right corner to load the game. Never load the auto-save.
  • Before you leave the game for good, use save as again and make sure you don't save to the auto-save slot but to a new one.
  • Always make backups of the saves folder on a regular basis

UPDATE: This issue should be fixed in Patch 1.0.728.0. You might be able to recover the lost ones (if you didnt' delete them).

Locking this thread. Please open a thread in the general forum if you still have issues with saves

  • crinrict's avatar
    crinrict
    11 years ago

    UPDATE on the Issue

    It seems EA has identified the source of this and is working on a fix. 

    The issue lies with the auto-save so to prevent this from happening, try this:

    • Don't load/save to that auto-save slot. After starting a new game, use save-as to make a new named slot. Then always save to that one.
    • Don't use the PLAY button on the main menu but use the disc icon in the upper right corner to load the game. Never load the auto-save.
    • Before you leave the game for good, use save as again and make sure you don't save to the auto-save slot but to a new one.
    • Always make backups of the saves folder on a regular basis

    I wanna thank everyone that has participated in this thread to help identify the problem.

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  • poisonedsoda's avatar
    poisonedsoda
    Rising Veteran
    11 years ago

    Basically, I was playing TS4 around 1am-ish EST, give or take. My cat, being the fantastic being that she is, flipped my surge protector off while I was playing. When I went back in my last autosave had been at 12:08 am, around the same time as my last main save. So I went ahead and loaded the game from the auto save to continue it and kept "saving" at regular intervals. I should have known something was off when I clicked save and it would  return me back to live mode quickly. When I booted the game up today I still had the autosave from 12:08 and none of my saves done after that had stuck, leaving me with just the auto save to fall back on. I'm not sure if it's because I loaded an autosave instead of my normal save so I'll have to try just my normal save and see what happens. I'll be going back to this family shortly to see if the same problem pops up.

    • Are you using mods (Please answer with: Yes, Never, Removed) ?   Never
    • Are you using custom content (as in clothing and objects) ?   No
    • What is your Operating System (XP, Vista, Win 7, Win 8, Win 8.1) ?   Windows 7
    • Do you have the download or DVD Version of the game ?    Download
  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    I've added. Not sure what's up with those save games/auto saves not saving correctly.

    Could you check what files you have in the saves folder in docuemtnes ?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Played the game yesterday for several hours, did bunch of stuff, raised several skills, got my satisfaction to 2000, saved multiple times and today find that only save I got is one from early start of the game. 

    In save directory I have three save files, one "save as" very old one from start of the game, my second "save as" which is about hour in game and my autosave. Yesterday I left the game and choose save and quit (while playing I often pressed save button in menu). Today I pressed big play button, either it didnt save at all since my second "save as" save or it loaded that save and immediatelly overwritten autosave with that when loaded. 

  • Lynariela's avatar
    Lynariela
    Seasoned Adventurer
    11 years ago

    Never any mods, Never any CC, Windows 8, Origin Digital Deluxe Download

    I saved my file manually last night after moving my sim from her old house to a new one.  I wanted to create a boyfriend for her in CAS, so I saved manually, then went to Manage Worlds, I let the autosave also save first, made the guy, and when I went to place him, I noticed in the save file that she was back to being in her old house.  I quit without saving, loaded the game back up, and although the timestamp of both saves was accurate, she was pretty much back at square one like when I had first created her.

    I'm going to Save As for awhile now, I think.  I don't know what happened, but I lost about 12 hours of progress (bear in mind, I had saved several times over the course of the 12 hours, had closed the game several times and loaded the save just fine).  Fortunately, I haven't gotten too attached to my sims yet, but I had just finished her first aspiration and now she has to start all over again.  *shrug*  Just putting in my report.  The highlights of my DxDiag follow.

    Spoiler

    ------------------
    System Information
    ------------------
    Time of this report: 9/5/2014, 08:29:01
    Machine name: PEANUTLAPPY
    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140502-1507)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK COMPUTER INC.
    System Model: G750JW
    BIOS: G750JW.208
    Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
    Memory: 16384MB RAM
    Available OS Memory: 16302MB RAM
    Page File: 2539MB used, 16065MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 765M
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 765M
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_11E2&SUBSYS_119D1043&REV_A1
    Display Memory: 4034 MB
    Dedicated Memory: 1986 MB
    Shared Memory: 2048 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO129E
    Native Mode: 1600 x 900(p) (60.060Hz)
    Output Type: Internal
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4052 (English)
    Driver Version: 9.18.13.4052
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 7/2/2014 17:48:32, 17555104 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-52A2-11CF-277C-90311CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x11E2
    SubSys ID: 0x119D1043
    Revision ID: 0x00A1
    Driver Strong Name: oem58.inf:0f066de3aa115aad:Section275:9.18.13.4052😛ci\ven_10de&dev_11e2&subsys_119d1043
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: G11 Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC225
    FF Driver: n/a

    Device Name: Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC221
    FF Driver: n/a

    Device Name: Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC221
    FF Driver: n/a

    Device Name: ASUS Wireless Radio Control
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x8C26
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 6/30/2013 22:42:09, 623448 bytes
    | Driver: usbd.sys, 6/30/2013 22:42:09, 21848 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8000
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: USB\Class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 6/30/2013 22:42:09, 623448 bytes
    | | Driver: usbd.sys, 6/30/2013 22:42:09, 21848 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/25/2012 23:28:49, 29184 bytes
    | Driver: kbdclass.sys, 7/26/2012 02:00:52, 48368 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC221
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/25/2012 23:28:49, 29184 bytes
    | Driver: kbdclass.sys, 7/26/2012 02:00:52, 48368 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC225
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/25/2012 23:28:49, 29184 bytes
    | Driver: kbdclass.sys, 7/26/2012 02:00:52, 48368 bytes
    |
    + Keyboard Device Filter
    | Matching Device ID: *ATK3001
    | Upper Filters: kbfiltr
    | Service: i8042prt
    | Driver: kbfiltr.sys, 8/2/2012 00:22:48, 14992 bytes
    | Driver: i8042prt.sys, 7/25/2012 23:28:51, 112640 bytes
    | Driver: kbdclass.sys, 7/26/2012 02:00:52, 48368 bytes
    |
    + Razer Naga
    | Vendor/Product ID: 0x1532, 0x0015
    | Matching Device ID: HID\VID_1532&PID_0015&MI_01
    | Upper Filters: rzudd
    | Service: kbdhid
    | Driver: rzudd.sys, 11/15/2013 03:37:14, 149160 bytes
    | Driver: kbdhid.sys, 7/25/2012 23:28:49, 29184 bytes
    | Driver: kbdclass.sys, 7/26/2012 02:00:52, 48368 bytes
    | Driver: WdfCoInstaller01009.dll, 7/14/2009 03:21:12, 1721576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 3/1/2013 23:15:53, 26112 bytes
    | Driver: mouclass.sys, 7/26/2012 02:00:55, 45808 bytes
    |
    + ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd010d
    | Upper Filters: ETD
    | Service: i8042prt
    | Driver: ETD.sys, 4/11/2013 03:53:22, 363920 bytes
    | Driver: ETDCtrl.exe, 4/11/2013 03:53:24, 2890128 bytes
    | Driver: ETDApix.dll, 4/11/2013 03:53:32, 2307472 bytes
    | Driver: ETDCmds.dll, 4/11/2013 03:53:34, 2401168 bytes
    | Driver: ETDUninst.dll, 4/11/2013 03:53:36, 2213776 bytes
    | Driver: ETDUn_inst.exe, 4/11/2013 03:53:28, 2442128 bytes
    | Driver: ETDApi.dll, 4/11/2013 03:53:30, 2242960 bytes
    | Driver: ETDFavorite.dll, 4/11/2013 03:53:34, 2277776 bytes
    | Driver: ETDDeviceInformation.exe, 4/11/2013 03:53:26, 2390416 bytes
    | Driver: ETDCtrlHelper.exe, 4/11/2013 03:53:24, 2248592 bytes
    | Driver: ETDApi32.dll, 4/11/2013 03:53:32, 1644432 bytes
    | Driver: ETDGesture.exe, 4/11/2013 03:53:40, 2369936 bytes
    | Driver: asGesture.dll, 4/11/2013 03:53:36, 78736 bytes
    | Driver: ETDService.exe, 4/11/2013 02:15:40, 99664 bytes
    | Driver: ASUS_UI.exe, 4/11/2013 03:53:38, 1331600 bytes
    | Driver: ASUS_UI_Win8.exe, 4/11/2013 03:53:40, 1332112 bytes
    | Driver: 1F_Activate.avi, 7/2/2012 02:51:52, 134280 bytes
    | Driver: 1F_Drag.avi, 7/2/2012 02:51:48, 82266 bytes
    | Driver: 1F_Tap.avi, 7/2/2012 02:51:46, 130924 bytes
    | Driver: 2F_Popup.avi, 7/2/2012 02:51:44, 81618 bytes
    | Driver: 2F_Rotation.avi, 7/2/2012 02:51:40, 148804 bytes
    | Driver: 2F_Scroll.avi, 7/2/2012 02:51:38, 261170 bytes
    | Driver: 2F_Zoom.avi, 6/26/2012 00:28:42, 137776 bytes
    | Driver: 3F_ReturnDesktop.avi, 7/2/2012 02:51:32, 154454 bytes
    | Driver: 3F_SwitchPage.avi, 7/2/2012 02:51:30, 355258 bytes
    | Driver: 3F_SwitchWnd.avi, 7/2/2012 02:50:50, 251686 bytes
    | Driver: 1F_appbar_top.avi, 11/8/2012 04:04:00, 101916 bytes
    | Driver: 1F_appbar_down.avi, 6/25/2012 08:33:30, 105682 bytes
    | Driver: 1F_charmbar.avi, 6/25/2012 08:32:56, 106912 bytes
    | Driver: 1F_changepage.avi, 7/2/2012 07:16:18, 475192 bytes
    | Driver: 1F_applist.avi, 6/27/2012 23:07:58, 124234 bytes
    | Driver: 1F_snapview.avi, 6/25/2012 08:33:10, 257898 bytes
    | Driver: 3F_Changepage_tab.avi, 7/3/2012 01:01:30, 215604 bytes
    | Driver: 2F_Zoom_all.avi, 6/26/2012 00:26:06, 286116 bytes
    | Driver: i8042prt.sys, 7/25/2012 23:28:51, 112640 bytes
    | Driver: mouclass.sys, 7/26/2012 02:00:55, 45808 bytes
    |
    + Razer Naga
    | Vendor/Product ID: 0x1532, 0x0015
    | Matching Device ID: HID\VID_1532&PID_0015&MI_00
    | Upper Filters: rzudd
    | Service: mouhid
    | Driver: rzudd.sys, 11/15/2013 03:37:14, 149160 bytes
    | Driver: mouhid.sys, 3/1/2013 23:15:53, 26112 bytes
    | Driver: mouclass.sys, 7/26/2012 02:00:55, 45808 bytes
    | Driver: WdfCoInstaller01009.dll, 7/14/2009 03:21:12, 1721576 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 65.9 GB
    Total Space: 190.8 GB
    File System: NTFS
    Model: HGST HTS725050A7E630

    Drive: D:
    Free Space: 79.1 GB
    Total Space: 238.5 GB
    File System: NTFS
    Model: HGST HTS725050A7E630

    Drive: E:
    Free Space: 238.3 GB
    Total Space: 238.5 GB
    File System: NTFS
    Model: HGST HTS725050A7E630

    Drive: F:
    Free Space: 264.4 GB
    Total Space: 264.5 GB
    File System: NTFS
    Model: HGST HTS725050A7E630

    Drive: G:
    Model: Slimtype DVD A DS8A9SH
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 23:26:36, 174080 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_119D1043&REV_04\3&11583659&2&FB
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #5 - 8C18
    Device ID: PCI\VEN_8086&DEV_8C18&SUBSYS_119D1043&REV_D4\3&11583659&2&E4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 234224 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_119D1043&REV_D4\3&11583659&2&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 234224 bytes

    Name: Intel(R) HM87 LPC Controller - 8C4B
    Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_119D1043&REV_04\3&11583659&2&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 17136 bytes

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_119D1043&REV_04\3&11583659&2&B0
    Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 9.00.0000.1287 (English), 6/24/2013 00:05:26, 64624 bytes

    Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
    Device ID: PCI\VEN_1969&DEV_10A1&SUBSYS_200F1043&REV_10\4&2A3EE2BD&0&00E3
    Driver: C:\Windows\system32\DRIVERS\L1C63x64.sys, 2.01.0000.0017 (English), 4/26/2013 05:46:02, 129224 bytes

    Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_119D1043&REV_04\3&11583659&2&FA
    Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 12.08.0000.1016 (English), 8/8/2013 23:31:50, 644968 bytes

    Name: Broadcom 802.11ac Network Adapter
    Device ID: PCI\VEN_14E4&DEV_43B1&SUBSYS_21231A3B&REV_03\4&13595ECE&0&00E2
    Driver: C:\Windows\system32\DRIVERS\BCMWL63a.SYS, 6.30.0223.0099 (English), 10/6/2013 19:05:57, 9525936 bytes
    Driver: C:\Windows\system32\bcmihvsrv64.dll, 6.30.0223.0099 (English), 10/6/2013 19:05:57, 4557824 bytes
    Driver: C:\Windows\system32\bcmihvui64.dll, 6.30.0223.0099 (English), 10/6/2013 19:05:57, 3759104 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/25/2012 23:27:54, 24064 bytes

    Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_201F1043&REV_04\3&11583659&2&A0
    Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 22:41:47, 213336 bytes
    Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 22:41:47, 337752 bytes

    Name: NVIDIA GeForce GTX 765M
    Device ID: PCI\VEN_10DE&DEV_11E2&SUBSYS_119D1043&REV_A1\4&343A8BA5&0&0008
    Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 441120 bytes
    Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 7/2/2014 17:48:32, 1192732 bytes
    Driver: C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_6378ab40ed984894\NvCplSetupInt.exe, 1.00.0001.0000 (English), 7/2/2014 17:48:32, 83141328 bytes
    Driver: C:\Program Files\NVIDIA Corporation\license.txt, 7/2/2014 17:48:32, 21904 bytes
    Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 7/2/2014 17:48:32, 842528 bytes
    Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 229320 bytes
    Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 7/2/2014 17:48:32, 56700 bytes
    Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 338776 bytes
    Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 649160 bytes
    Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 7/2/2014 17:48:32, 61912 bytes
    Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 7/2/2014 17:48:32, 75040 bytes
    Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 12866008 bytes
    Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 903624 bytes
    Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 944928 bytes
    Driver: C:\Windows\system32\NvIFROpenGL.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 391640 bytes
    Driver: C:\Windows\system32\nvEncodeAPI64.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 502232 bytes
    Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 3196816 bytes
    Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 22994208 bytes
    Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 13835208 bytes
    Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.4052 (English), 7/2/2014 17:48:32, 4247000 bytes
    Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 17555104 bytes
    Driver: C:\Windows\system32\nvinfo.pb, 7/2/2014 17:48:32, 26353 bytes
    Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 31512520 bytes
    Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 13922752 bytes
    Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 18626304 bytes
    Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 869152 bytes
    Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 907096 bytes
    Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 348120 bytes
    Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.4052 (English), 7/2/2014 17:48:32, 418760 bytes
    Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 2814656 bytes
    Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 15294296 bytes
    Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 11222048 bytes
    Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0013.4052 (English), 7/2/2014 17:48:32, 3989960 bytes
    Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 14498552 bytes
    Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 24196896 bytes
    Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.4052 (English), 7/2/2014 17:48:32, 11283344 bytes
    Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.4052 (English), 7/2/2014 17:48:32, 16122344 bytes
    Driver: C:\Windows\system32\nvdispco6434052.dll, 2.00.0040.0004 (English), 7/2/2014 17:48:32, 1890080 bytes
    Driver: C:\Windows\system32\nvdispgenco6434052.dll, 2.00.0019.0002 (English), 7/2/2014 17:48:32, 1539928 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_119D1043&REV_04\3&11583659&2&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 19:51:05, 71168 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
    Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_119D1043&REV_D4\3&11583659&2&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 234224 bytes

    Name: Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_119D1043&REV_06\3&11583659&2&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 234224 bytes

    Name: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #1 - 8C26
    Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_201F1043&REV_04\3&11583659&2&E8
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 79192 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 623448 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E0B&SUBSYS_0E0B10DE&REV_A1\4&343A8BA5&0&0108
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 19:51:05, 71168 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
    Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_119D1043&REV_D4\3&11583659&2&E2
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 02:00:55, 234224 bytes

    Name: Xeon(R) processor E3-1200 v3/4th Gen Core processor DRAM Controller - 0C04
    Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_119D1043&REV_06\3&11583659&2&00
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_201F1043&REV_04\3&11583659&2&D0
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 79192 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 22:42:09, 623448 bytes

    If you need anything else, please let me know.

  • Hroun_88's avatar
    Hroun_88
    11 years ago

    Trying to identify if it is an issue with read/write permissions of the files, but I'm not having much luck as I've not been able to reproduce this myself. Perhaps as a suggestion for those who repeatedly have this issue:

    • Open Origin as administrator by right clicking and selecting "Run as Administrator". 
    • Set TS4.exe to run as administrator in the directory "C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin" by right clicking > Properties > Compatibility tab > Privilege level > tick "Run this program as Administrator." (Don't do this to any of Origin's shortcuts/.exes as it can act a little bit weird, so stick to the method in the previous bulletpoint to open Origin Client)
    • Restart Origin and play as normally.

    This should ignore any read/write restrictions on the save files -if- this is the issue, again, I can't see any Read-only attributes applied to any of my save files so I am not 100% sure this is a viable solution, but it might be worth testing.

    If you try this, please report back if this works or not. (Be sure to backup every so often regardless) 🙂

    (I will however be able to test if this affects the persistence of some of the options in the settings menus.)

    Regards,

    Hroun

  • Anonymous's avatar
    Anonymous
    11 years ago

    I tried this exactly how you instructed (about running as admin) and still run into the same crash issue when attempting to resume play on an auto-save.

    • How many files do you have in the folder docuements\electronicarts\thesims4\saves ? 18
    • Are all the save games faulty ? No
    • Are you using save/save as or mostly autosave ? Save and Autosave - now as I "fix" my save issue by evicting my sim and moving to another house, I have been using "save as"
    • Anything else you want to share This bites!
    Spoiler

    ------------------
    System Information
    ------------------
    Time of this report: 9/5/2014, 13:21:48
           Machine name: SQUAREPANTS
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
           System Model: Studio XPS 8100
                   BIOS: Default System BIOS
              Processor: Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz (4 CPUs), ~2.8GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8152MB RAM
              Page File: 3127MB used, 13172MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 144 DPI (150 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Enabled
         DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.

    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon R9 200 Series
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x6810)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00
         Display Memory: 1753 MB
       Dedicated Memory: 2030 MB
          Shared Memory: 3819 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Dell ST2220L(HDMI)
          Monitor Model: DELL ST2220L
             Monitor Id: DELA065
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1247 (English)
         Driver Version: 13.251.0.0
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 12/6/2013 17:01:52, 1318552 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2B50-11CF-2470-7BC2BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x6810
              SubSys ID: 0xE271174B
            Revision ID: 0x0000
     Driver Strong Name: oem114.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:13.251.0.0😛ci\ven_1002&dev_6810
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1028040D&REV_1002
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.5953 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 10/6/2009 21:51:22, 2009376 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: Realtek Digital Output (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1028040D&REV_1002
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.5953 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 10/6/2009 21:51:22, 2009376 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: 1 - DELL ST2220L (AMD High Definition Audio Device)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: AtihdW76.sys
             Driver Version: 7.12.0000.7717 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 9/24/2013 09:53:50, 94208 bytes
                Other Files:
            Driver Provider: Advanced Micro Devices
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 531.4 GB
    Total Space: 942.7 GB
    File System: NTFS
          Model: WDC WD1001FAES-75W7A0

          Drive: D:
          Model: HL-DT-ST DVD+-RW GH50N
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes

          Drive: E:
          Model: HL-DT-ST DVD+-RW GH50N
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:21, 147456 bytes

    --------------
    System Devices
    --------------
         Name: Intel(R) processor System Control and Status Registers - D157
    Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_000D0028&REV_11\3&11583659&0&42
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_040D1028&REV_06\3&11583659&0&D8
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:43, 122368 bytes

         Name: Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller
    Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_040D1028&REV_06\3&11583659&0&FA
       Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.05.0000.1037 (English), 10/2/2009 15:58:58, 537112 bytes

         Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_000D0028&REV_11\3&11583659&0&41
       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_040D1028&REV_06\3&11583659&0&E5
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes

         Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_040D1028&REV_A6\3&11583659&0&F0
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes

         Name: Intel(R) processor System Management Registers - D155
    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_000D0028&REV_11\3&11583659&0&40
       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_040D1028&REV_06\3&11583659&0&E1
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes

         Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_040D1028&REV_01\4&1A374EE1&0&00E5
       Driver: n/a

         Name: Intel(R) QuickPath Interconnect - D151
    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_000D0028&REV_11\3&11583659&0&81
       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_040D1028&REV_06\3&11583659&0&E0
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes

         Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_040D1028&REV_00\4&37BF9355&0&00E1
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 05:44:56, 229888 bytes

         Name: Intel(R) QuickPath Interconnect - D150
    Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_000D0028&REV_11\3&11583659&0&80
       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_040D1028&REV_06\3&11583659&0&D0
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB0174B&REV_00\4&7FD7D39&0&0118
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:43, 122368 bytes

         Name: Intel(R) processor PCI Express Root Port 1 - D138
    Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_040D1028&REV_11\3&11583659&0&18
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:48, 184704 bytes

         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_040D1028&REV_06\3&11583659&0&E8
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

         Name: Intel(R) processor DMI - D131
    Device ID: PCI\VEN_8086&DEV_D131&SUBSYS_040D1028&REV_11\3&11583659&0&00
       Driver: n/a

         Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_040D1028&REV_06\3&11583659&0&FB
       Driver: n/a

         Name: Intel(R) processor Miscellaneous Registers - D158
    Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_000D0028&REV_11\3&11583659&0&43
       Driver: n/a

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_040D1028&REV_06\3&11583659&0&B0
       Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 6.00.0000.1179 (English), 9/17/2009 15:54:54, 56344 bytes

         Name: Intel(R) H57 Express Chipset LPC Interface Controller - 3B08
    Device ID: PCI\VEN_8086&DEV_3B08&SUBSYS_040D1028&REV_06\3&11583659&0&F8
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

         Name: AMD Radeon R9 200 Series
    Device ID: PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00\4&7FD7D39&0&0018
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1360 (English), 12/6/2013 16:52:14, 13207552 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 12/6/2013 15:18:12, 43520 bytes
       Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6354 (English), 12/6/2013 15:21:44, 626176 bytes
       Driver: C:\Windows\system32\DRIVERS\amdacpksd.sys, 1.00.0000.0000 (English), 12/6/2013 16:53:52, 206592 bytes
       Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1001 (English), 12/6/2013 16:56:54, 7751920 bytes
       Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0429 (English), 12/6/2013 16:57:20, 8927704 bytes
       Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 12/6/2013 15:50:36, 190976 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 11/1/2013 03:08:32, 721296 bytes
       Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 12/6/2013 17:07:36, 78432 bytes
       Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 12/6/2013 17:07:36, 78432 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1129 (English), 12/6/2013 15:22:42, 1144320 bytes
       Driver: C:\Windows\system32\atiumd6a.cap, 12/6/2013 15:42:08, 3426688 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 12/6/2013 15:53:10, 31232 bytes
       Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 12/6/2013 16:13:02, 368640 bytes
       Driver: C:\Windows\system32\ativvsva.dat, 12/6/2013 15:39:24, 157144 bytes
       Driver: C:\Windows\system32\ativvsvl.dat, 12/6/2013 15:39:24, 204952 bytes
       Driver: C:\Windows\system32\ativvaxy_cik.dat, 9/12/2013 11:30:56, 234036 bytes
       Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 9/12/2013 11:31:04, 233776 bytes
       Driver: C:\Windows\system32\ativce02.dat, 9/26/2013 16:14:10, 83552 bytes
       Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1164 (English), 12/6/2013 15:52:10, 239616 bytes
       Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1164 (English), 12/6/2013 15:53:04, 588288 bytes
       Driver: C:\Windows\system32\atidemgy.dll, 4.05.5088.28599 (English), 12/6/2013 15:53:18, 442368 bytes
       Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12618 (English), 12/6/2013 16:16:40, 26352128 bytes
       Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 12/6/2013 16:12:52, 62464 bytes
       Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 12/6/2013 16:12:42, 55808 bytes
       Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 12/6/2013 16:12:26, 15716352 bytes
       Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
       Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6354 (English), 12/6/2013 17:03:00, 115512 bytes
       Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6354 (English), 12/6/2013 17:04:10, 143304 bytes
       Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6354 (English), 12/6/2013 15:22:12, 74752 bytes
       Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6354 (English), 12/6/2013 15:22:04, 100352 bytes
       Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 15:35:30, 118784 bytes
       Driver: C:\Windows\system32\atiapfxx.blb, 12/6/2013 16:13:28, 550456 bytes
       Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0525 (English), 12/6/2013 17:00:16, 9753752 bytes
       Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1001 (English), 12/6/2013 16:58:10, 6630232 bytes
       Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0429 (English), 12/6/2013 16:59:00, 8287008 bytes
       Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 12/6/2013 17:07:14, 71704 bytes
       Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 12/6/2013 17:07:14, 71704 bytes
       Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1129 (English), 12/6/2013 15:22:28, 825344 bytes
       Driver: C:\Windows\SysWOW64\atiumdva.cap, 12/6/2013 15:31:16, 3461040 bytes
       Driver: C:\Windows\SysWOW64\ativvsva.dat, 12/6/2013 15:39:24, 157144 bytes
       Driver: C:\Windows\SysWOW64\ativvsvl.dat, 12/6/2013 15:39:24, 204952 bytes
       Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12618 (English), 12/6/2013 15:58:50, 22157824 bytes
       Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0525 (English), 12/6/2013 16:59:50, 8406024 bytes
       Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 12/6/2013 16:12:50, 52224 bytes
       Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 12/6/2013 16:12:40, 49152 bytes
       Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 12/6/2013 16:09:18, 14302208 bytes
       Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
       Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6354 (English), 12/6/2013 17:02:38, 98496 bytes
       Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6354 (English), 12/6/2013 17:03:46, 126336 bytes
       Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6354 (English), 12/6/2013 15:21:54, 96768 bytes
       Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6354 (English), 12/6/2013 15:22:08, 69632 bytes
       Driver: C:\Windows\SysWOW64\atiapfxx.blb, 12/6/2013 16:13:28, 550456 bytes
       Driver: C:\Windows\atiogl.xml, 9/30/2013 15:48:16, 47887 bytes
       Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 51200 bytes
       Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 10:34:24, 332800 bytes
       Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 12/6/2013 15:22:38, 89088 bytes
       Driver: C:\Windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 12/6/2013 17:08:46, 157736 bytes
       Driver: C:\Windows\system32\amdave64.dll, 5.08.0006.0000 (English), 12/6/2013 15:22:54, 96256 bytes
       Driver: C:\Windows\SysWOW64\amdave32.dll, 5.08.0006.0000 (English), 12/6/2013 15:22:48, 90112 bytes
       Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 12/6/2013 15:22:34, 80896 bytes
       Driver: C:\Windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 12/6/2013 17:08:22, 142304 bytes
       Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6354 (English), 12/6/2013 15:22:08, 69632 bytes
       Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1247 (English), 12/6/2013 17:01:52, 1318552 bytes
       Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1247 (English), 12/6/2013 17:01:04, 1100216 bytes
       Driver: C:\Windows\system32\OpenCL.dll, 1.02.0011.0000 (English), 12/6/2013 16:33:28, 63488 bytes
       Driver: C:\Windows\system32\amdocl64.dll, 10.00.1348.0005 (English), 12/6/2013 16:37:58, 29382144 bytes
       Driver: C:\Windows\system32\amdocl_as64.exe, 12/6/2013 16:38:40, 1187342 bytes
       Driver: C:\Windows\system32\amdocl_ld64.exe, 12/6/2013 16:38:40, 1061902 bytes
       Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1348.0005 (English), 12/6/2013 16:38:34, 99840 bytes
       Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1348.0005 (English), 12/6/2013 16:38:22, 86528 bytes
       Driver: C:\Windows\system32\clinfo.exe, 12/6/2013 16:38:52, 230912 bytes
       Driver: C:\Windows\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 12/6/2013 16:33:24, 57344 bytes
       Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1348.0005 (English), 12/6/2013 16:35:36, 24860160 bytes
       Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 12/6/2013 16:38:38, 995342 bytes
       Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 12/6/2013 16:38:38, 798734 bytes
       Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1348.0005 (English), 12/6/2013 16:38:28, 83968 bytes
       Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1348.0005 (English), 12/6/2013 16:38:18, 73728 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ssz, 8.14.0001.6019 (English), 5/21/2013 18:38:50, 36096 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.isz, 7/24/2013 17:43:14, 1988 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.csz, 8/22/2013 20:46:22, 8068 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 12/6/2013 16:20:42, 258048 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 12/6/2013 16:21:04, 305152 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_32.dll, 1.00.15670.1620 (English), 12/6/2013 16:20:42, 98304 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll, 1.00.15670.1620 (English), 12/6/2013 16:20:52, 121344 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_32.dll, 12/6/2013 16:56:08, 109832 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_64.dll, 12/6/2013 16:55:24, 132528 bytes
       Driver: C:\Windows\system32\coinst_13.251.dll, 1.00.0005.0009 (English), 12/6/2013 16:26:44, 129536 bytes

     

  • Anonymous's avatar
    Anonymous
    11 years ago

    Also, just realized that my "fix" so I don't lose my sims progress to evict/move them into another house does work for my sims/progress, but I am no longer able to go into the original lot without the game crashing. Seems the auto-save issue sticks with the lot itself and not necessarily the Sim family. I've tried to move another Sim family in, bulldoze the lot, and just go into build/edit mode, but it constantly crashes each time. Now these lots are just not usable. I can't do anything with them. ☹️

  • AK471388's avatar
    AK471388
    11 years ago

    I've been playing one game for the past few days and upon opening the game today noticed that it had disappeared. I have saved it a few times manually (save not save as) and just used the save and quit option last night before closing the game. After looking through the suggestions it still seems weird that the game just completely disappeared rather than just losing a few hours of gameplay. At the very least it seems that one of my previous saves would still exist.

    • Are you using mods (Please answer with: Yes, Never, Removed) ?   Never
    • Are you using custom content (as in clothing and objects) ?   No
    • What is your Operating System (XP, Vista, Win 7, Win 8, Win 8.1) ?   Windows 8 
    • Do you have the download or DVD Version of the game ?    Download

About The Sims 4 Bug Reports - Archive

14,625 PostsLatest Activity: 7 months ago