Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Français
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.109.185.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Load the game and it will show the error code 109:f967dc7f:a56e8082 Then try to load the same household who got you this error code.
What happens when the bug occurs? After receiving this error code, and try to load the household that caused this error code, the game will endlessly load... without resuming...
What do you expect to see? No error code or game that get stuck loading. I was playing in Moodwood Mill and try to play the Volkov household. After loading into another household in another world, I was then able to load into the Volkov household without an issue...
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.109.185.1030
I am very please with the new patch, my game runs so smoothly with my RTX 4060... it was time to get this update... I just wanted to say something positive because yesterdays update is good, give me the envy to play the game. No more lags when opening the game... very good.
Edit By Crinrict: Added Tag to Title. Removed endless loading from title to prevent people without the error code posting here. Lots of endless loading issues.
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
Best is to delete the ones you have, then trigger the error and check if new ones are created.
If that is the case, please upload them to a new post in this thread.
Please either create a .rar file to upload or copy/paste the content into your post.
Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
- EA_Cade5 months ago
Community Manager
Hello all,
If you are encountering this on the latest game version (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420
Thanks!
- 5 months ago
Gladly! Working out how to do this now.
Might take awhile as I never go into game files. I'm absolutely terrified I'll mess something up.
I got the error code 109:f967dc7f:a56e8082 while trying to load the game using the last Sim I played. I haven't tried going through load game, tbh, I didn't even think to try it.
The prompt comes up on the Worlds page. It lets me choose a world, but doesn't load the household. It just loads and loads, I say that because it's tips are still scrolling through but doesn't load the household. This makes game unplayable.
I have never used mods or CC. I don't even use testingcheats on. I'm just a plain old Vanilla player. I have 40 DLC and base game all through Steam.
This is first time using this website, will sending you a message through your avi/profile be a private message?
- 5 months ago
HI all!,
I am having exactly the same issue. I do play with CC and a few mods but obviously removed them when issues arrose to see if they were the culprits. After literally HOURS turning the new update back to DX9 (11 worsened graphincs for me and had real issues with any wallpaper and floor CC downloaded) I managed to finally get the game lot and current family functioning from saves to my library. HOWEVER afters saving and logging off this morning I am back to exactly the same issue where I get stuck on the loading screen.
Very annoying indeed as when I finished last night i genuinely thought it was fixed. Any help greatly appreciated!
- Siluial5 months agoSeasoned Scout@EA_Cade This is my problem since yesterday (10/10/2024) - was there a new update? I've nuked ALL Households I was using at the time. I removed MODs (MCCC only), I kept them in, removed the settings file.. etc.. Everything I can think of. Brand new SIM household made, playing just fine, no exceptions (had been getting a few of those) and now, even the new house is screwed up. I'm thinking it's not the MODS, it's not me. So basically... As long as I never leave the program I'm fine??? Something's up here and I'm in a state of stress (RL goings on) and SIMS 4 was supposed to UNSTRESS me. Ugh. Help???
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