Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.27.3.2300 (this was before the update)
What expansions, game packs, and stuff packs do you have installed? Discover University, Backyard Stuff, Seasons, Cats and Dogs, Spa Day, Laundry Day Stuff, Spooky Stuff, Toddler Stuff, Parenthood, Get to Work, Strangerville, Cool Kitchen Stuff, Movie Hangout Stuff, Dine Out, Get Famous, Outdoor Retreat, Vampires, City Living, Island Living, Fitness Stuff, Moschino Stuff, Tiny Living Stuff Pack, Eco Lifestyle
Steps: How can we find the bug ourselves? Download a lot from the Gallery, which includes interior stairs. Attempt to have a sim climb stairs.
What happens when the bug occurs? Sims cannot climb stairs. It appears the platforming portion of the update has broken many lots that have interior stairs. I attempted to use a couple more lots I had downloaded from the Gallery in the past, but those which have interior stairs are now unusable.
What do you expect to see? I'd like to see the sims be able to climb the stairs, as they could, before I installed the update.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. November 10, 2020 update.
Earlier tonight, I downloaded the latest update. After installing it, I loaded a saved game, in which I was using a lot I had downloaded from the Gallery 6+ months ago. This specific lot has interior stairs in it (2 story building). Soon after starting the game, I attempted to get several sims to climb the stairs up to bedrooms. The sims were unable to use the stairs. I know the update included something referred to as platforming. Before this update, the sims were able to use stairs normally. It now seems many lots I have downloaded from the Gallery have been broken, due to this platforming update.
