Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.33.202.2300
What expansions, game packs, and stuff packs do you have installed? Discover University, Backyard Stuff, Seasons, Cats and Dogs, Spa Day, Laundry Day Stuff, Spooky Stuff, Toddler Stuff, Parenthood, Get to Work, Strangerville, Cool Kitchen Stuff, Movie Hangout Stuff, Dine Out, Get Famous, Outdoor Retreat, Vampires, City Living, Island Living, Fitness Stuff, Moschino Stuff, Tiny Living Stuff Pack, Eco Lifestyle
Steps: How can we find the bug ourselves? Download lots similar to "English Simmer Asylum" from the Gallery, and have a sim attempt to climb the interior stairs.
What happens when the bug occurs? Sims cannot access stairs
What do you expect to see? I'd like to see the sims walk up and down stairs as they did before the update
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed 11/10/20 Sims 4 update
This may be a duplicate report - I could not find my original.
Last night, I downloaded the latest Sims 4 update. After installing it, I loaded a saved game, in which I was using a lot I had downloaded from the Gallery, based on the lot "English Simmer Asylum". This specific lot has interior stairs in it (2 story building). Soon after starting the game, I attempted to get several sims to climb the stairs up to bedrooms. The sims were unable to use the stairs. Before this update, the sims were able to use stairs normally. This lot also has external stairs which the Sims can use.
I also downloaded other lots from the Gallery, based on "English Simmer Asylum", and in all of them, there is a main interior stair which the Sims cannot use. The dates of creation for these lots were in 2019.
It appears, at this point, the Sims 4 update has broken these Gallery lots. With these lots being placed in the Gallery in 2019, I don't know if the creators can or will update them. I attempted to move and adjust these stairs, but they are unusable.
