Product: The Sims 4 Platform:PC Which language are you playing the game in? Polski How often does the bug occur? Every time (100%) What is your current game version number? 1.68.154.1020 (64 B...
We have fixed an issue where Sims could not use stairs when Simmers deleted the floor of a fence block that was built around the stairs in the upper landing. It sounds like a mouthful, doesn’t it?
Fixed in Patch 1.76.81/ 1.4.
If you're still experiencing this issue, please create a new thread.
If you still have issues, please make sure to post pictures of your setup (or name the house if it's a premade) in a new thread.
It's also helpful if you upload the house to the gallery.
Product: The Sims 4 Platform:PC Which language are you playing the game in?Nederlands How often does the bug occur?Every time (100%) What is your current game version number?1.68.1.54.1020 What expansions, game packs, and stuff packs do you have installed?I have all the expansion pack except for Spooky stuff and Journey to Batoo Steps: How can we find the bug ourselves?If you build a staircase and you delete the floor around it (the room) to make an opening around the staircase. The sims will not use the stairs. I have a save file with a lot of villas in Willow Creek and they have all an open staircase, It always worked before the November patch bugs. This is my save file : https://drive.google.com/drive/folders/1hZCcctrdXAV899x_ycbXD6Erz5Vg9-_0?usp=sharing What happens when the bug occurs?My sim can't go to the other floor. What do you expect to see?I see my sim looking at the sky because they can't reach the other floor. Before the update they used all kind of stairs, now they are not using them anymore. Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.November Patch
Bella Goth can't go upstairs
Now I will reset the floor in the stairs'room deleting a wall
Now Bella Goth can use the stairs again
Same story here for Mary - Sue Pleasant :
Now I will reset the floor of the stairs' room deleting the fence and it's working again
I was also affected by the broken stairs, but my circumstances were different.
In the house I'm currently playing, the only staircase that wouldn't work anymore was one that had 3 bends in it. I'd created a spiral(ish) stairwell that connected the second and third floors of the house. THAT stairwell no longer worked.
Unfortunately, my sim was on the third floor when the patch was installed, so I had to remodel that stairwell completely so she could leave the top level of the house, since suddenly becoming Rapunzel wasn't quite what I had in mind for her storyline.
I have four other indoor staircases on the lot - two that each have one bend in them and two that do not have any bends. All of those still worked (aside from having snow on the railings even though they were indoors (???), which I was able to fix by deleting and replacing the roof.)
I'm wondering if the game is confusing staircases with platforms now in terms of routing. Remember they said there would be height restrictions on which platforms would be accessible to adult sims...maybe adults think they're too tall to use the stairs now? Hard telling...
Anyway, replacing/remodeling the staircase that didn't work solved the routing issue in my game. I had to change a few things on the floor above it since I had to change the way the stairwell was shaped, but the stairs did work after that.
I'll add that all of my indoor staircases ARE attached to a wall on one side, but not both. The one that didn't work anymore had walls on both sides.
Something about the new platforms has jumbled the routing for staircases, I think.
@Plallo Try replacing your staircases and (if necessary, some minor remodeling) to see if it helps. My staircases work again, but only if they have a wall on one side and no more than one bend in them.
It's true that this was NOT a problem before the patch.
@BitterBubbly Did you read the [WORKAROUND] Open staircase cause routing failures thread? Sounds like it's probably related, and your input on how you got your stairs to work again might help others.
I am also finding this is an issue, though I don't know if platforms are somehow involved as all my stairs have platforms involved. They do also have the floor removed around the stair well as described by a previous contributor.
I am having a lot of problems with things on the platforms. the meditation stools for example cant face a single direction without disappearing below the level, though the other 7 orientations are fine.
