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- crinrict5 years agoHero+
@MidnightVoid Better to use the ConfigOverride folder in your doc folder. You can copy your adjusted file in there and don't need to worry about them being overridden.
Not 100% sure if that's a solution on console ?
- 5 years ago
Deleted.
- SimGuruRitzy5 years ago
EA Staff
Hello.
If anyone is still seeing the issue (without mods),Would you be willing to share these files:
What graphic card is installed in your PC and what graphic settings you have applied in the game?
\Documents\Electronic Arts\The Sims 4\Config.log
\Documents\Electronic Arts\The Sims 4\saves\If you playing on console and sharing save file is difficult, it would be really helpful if you could share a video where issue is observed and What graphic card is installed in your PC and what graphic settings you have applied in the game?.
Please send me a private message with a link to the files, instructions for sharing files are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
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