[FIXED] [PS] [GRO] Puzzles are in black and white

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest
What expansions, game packs, and stuff packs do you have installed? All packs but Star Wars
Steps: How can we find the bug ourselves? if you play with a puzzle from Growing Together, all puzzles on ps5 are in black and white. Every single kind. Including puzzle by reference but also all the other pictures. This is also an issue with cottage living cross stitching. And never got fixed.
What happens when the bug occurs? All puzzles are in black and white, including “puzzle by reference” from growing together. This has also been an issue with cross stitching since launch and was never fixed.
What do you expect to see? I expect to see a puzzle in color, like when I saw it on the live stream. This is so unfair. It makes puzzles and framing the puzzles seem pointless. If we can paint by reference and have that be in color, then why can’t we have cross stitching and puzzles be in color? It’s extremely unfair.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Yeah so we remember how the cottage living pack has the cross stitching and the cross stitching is in black and white on console. At least it is for me on PlayStation five. I have had many people agree it’s also happening to them on console. Well, just got growing together. Was excited to try the puzzle by reference feature but no, it was of course in black and white just like cross-stitch is. So unfair. I then made multiple other puzzles not using the puzzle by reference, and just doing the normal puzzles. Every single one is in black and white instead of color. Since it never got fixed for cottage living and that’s been years now, I’m sure this won’t ever get fixed. But it’s pretty upsetting and unfair to us console players. 

I am having the same issue. On ps5. Cottage living cross stitching has been in black and white since launch and they still haven’t fixed it years after. I’m sure this will never get fixed either. Such a bummer. 

Yeah I just figured this out as well. So unfair. I was so excited to frame the puzzles.

Also experiencing this on ps4, no colour on the puzzles really annoying as it would have been a cute thing to do with my sims in game. 

Also the same issue with cross stitching from cottage living.

Have same issue. It's the cross-stitching all over again. I truly hope that they Both get fixed.

Same here. I did the mermaid and winged unicorn puzzles. Completely monochrome. I can't help think this may be related to these auto graphics settings that have been cropping up. Since it's blurring my tattoos, I can imagine it could be responsible for this too, but that's just a hunch.

@baneville - So this is why my cross-stitch rainbows come out colourless? I always assumed it was a skill level thing. Now I'm even more miffed about it. They need to put graphics in the hands of the players instead of deciding what they think is best for us and robbing us of nice things. I'm having the same problems with cross-stitch, puzzles, and my tattoos have gone blurry ever since this graphics adjustment crap started going nuts. I have a Sim with an Inquisition arm tattoo that's barely more than a blob. If I didn't already know what it was, I would mistake it for an open wound.

It's not just the puzzle that are black and white, it's also the Cross-stitch as well. Sims team or ea please fix it it's been too long 

Both the cross stitch in cottage living and now the puzzles in growing together are in black and white, its disappointing, it’s frustrating and it’s been two years, fix it already!

All cross-stitch and puzzles appear in black and white. Not only does this make the activity not very fun but it also removes our option to make decor from our items. I have to use debug to replace them. 

I know this is a lesser reported bug but that’s due to us console players feeling that reporting the bug won’t actually do anything.

speaking to all of the console players I know we all experience this big.

both cross stitch and puzzles were advertised as activities for Cottage Living and Growing Together. It really isn’t fair that as console players this has been allowed to continue for over a year. 

I assume this isn’t the most complex issue to fix. And given that console are struggling so much it would be really nice if you could address some of our bugs and glitches instead of always focusing on the PC players issues. Please just give it a look?