This issue should be fixed now, the charge functionality was completely removed. So there's no such thing as having a "low battery" anymore, the "Scan Area" interaction should always be available now and never greyed out.
Trying to play Strangerville. I've played it before on a different save file, back when the GP came out.
Playing on my legacy game, haven't had any issues. When my sim gets a scanner, he immediately tried to use it but it didn't really do anything. I try and send him down to get spores at the lab, and I get "Cannot use Infection Scanner as its battery is low, please give it time to charge". Ok. So I forgot about it. Today I went back to try again, and again, infection scanner battery is low. I haven't used it. There's absolutely no way it's low. I tried debugging the scanner, getting a new scanner from a sim, getting new scanners from debug, everything. The last one, I tried both before and after removing all mods and CC, removing localthumbcache.package (and another one very similarly named to see if that one was the issue), and repairing the game multiple times.
I *did* have issues regarding other aspiration goals not working previously, but they were all for non-strangerville related packs and appear to be ongoing issues that have not yet been completely resolved.
I'm playing on:
Samsung PC
Processor - AMD Ryzen 5 2500U w/ Radeon Vega Mobile Gfx 2.00 GHz
Installed RAM - 8.00 GB (6.95 usable)
System type - 64-bit operating system, x64-based processer
Thank you for the additional system information. That is always helpful when troubleshooting.
You mention mods and CC and deleting and localthumbcache.package/ and that is a great first step.
Having played thru the StrangerVille a couple of weeks ago I had no issues with the scanner.
It does have a limited number of uses before recharging but it sound like you cannot get it to work at all.
Recognizing you have already done some troubleshooting I suggest once more to follow these steps as a test.
Go to Documents\Electronic Arts\The Sims 4
Rename The Sims 4 to The Sims 4.old to preserve your saves, tray, screenshots and mods folders/files.
Run Repair from Origin as described in the troubleshooting guide.
Start the game without adding anything back as a test.
The game will automatically create fresh versions of all the folders/files.
Make a brand new save with any Sim.
If the game works correctly you will need to test your mods /custom content (CC) to see which they are causing the problem.
When you are done testing and everything works in a new save game you can copy/paste your old saves back into the new folder.
Reference:
Troubleshooting tips
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199
Ok, so. I did the above (saving as The Sims 4.old, repairing game, making a new save), and it didn't work. I JUST got the infection scanner, went to the lab, it won't let me scan and says it's low battery.
I may do this all again and try it without the Sim being in the military, to see if maybe that is triggering a glitch for some reason (last Sim I had do the Mystery, when the GP first came out, they weren't Military). But if that doesn't work then I'm not sure what to do. I may check debug to see if there are spores just so I can do the challenge.
@poptart52 wrote:Ok, so. I did the above (saving as The Sims 4.old, repairing game, making a new save), and it didn't work. I JUST got the infection scanner, went to the lab, it won't let me scan and says it's low battery.
I may do this all again and try it without the Sim being in the military, to see if maybe that is triggering a glitch for some reason (last Sim I had do the Mystery, when the GP first came out, they weren't Military). But if that doesn't work then I'm not sure what to do. I may check debug to see if there are spores just so I can do the challenge.
Sorry you are still having trouble. I was hoping a new Sim in a new save would have a scanner that worked.
I have played thru the mystery with both Military and non-Military Sims at different points of time.
It is good that you are willing to try different things to solve this issue.
Please post an update to allow us to help you further.
Ok, final update:
I made a new save and played a Sim who wasn't military. Got the infection scanner, went to the lab, scanner doesn't work.
I sent him home,
So I'll just do that. I'm not sure if Eco Living update is interfering with the StrangerVille Mystery or what's going on, but it looks like this is the only way around the glitch right now.
