Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a What expansions, game packs, and stuff packs do you have installed? All of them Steps: How can we find the bug ourselves? I made a new household that has a toddler and a butler. What happens when the bug occurs? The toddler cannot interact with the butler. He is only a stranger and even though he is tasked with her care he acts like she isn't there. What do you expect to see? The toddler having friendly interaction options with the butler and the butler checking on the toddler. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
The main issue here is the butler. He's been living in her house for 2 days and yet they are strangers. He doesn't seek her out to check on her like they usually do despite being tasked with that. Also, the neighbor kid came home from school with her brother and despite him talking to her for hours it didn't affect her attention need at all and she had few options to interact with him either. Last, she gains no attention need from interacting with her cat. She can only gain the attention need by interacting with her parents that work all day.
I did have 3 mods in my game but removed them with no change. I restarted the game, repaired the game, and reset my Sims 4 folder. None of this has helped. See pics below.
Pierce was in her room chatting with her for a few hours and their relationship has about 1/4 green yet he is classified as a stranger. Her attention need never moved while he chatted with her.
She does have the expected interaction options with her cat whom she is friends with as you can see they don't help her attention need at all.
I'm not sure if this is related but there is a last exception in the original Sims 4 folder from before I reset it. It's lastException_63646798245. Here's the code:
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>40d37591d3c5bee75a11a9ab</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2017-11-19 11:18:08</createtime><buildsignature>Local.Unknown.Unknown.1.36.104.1020-1.200.000.311.Release</buildsignature><categoryid>relationship_track_decay_locker.py:100</categoryid><desyncid>40d37591d3c5bee75a11a9ab</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'add_decay_rate_modifier') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1517, in do_pre_run_behavior File "T:\InGame\Gameplay\Scripts\Server\interactions\social\greeting_socials\greetings.py", line 53, in add_greeted_rel_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_tracker.py", line 219, in add_relationship_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_service.py", line 598, in add_relationship_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_service.py", line 844, in _find_relationship File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\game_effect_modifier\relationship_track_decay_locker.py", line 100, in _relationship_added_callback AttributeError: 'NoneType' object has no attribute 'add_decay_rate_modifier' </desyncdata></report> <report><version>2</version><sessionid>40d37591d3c5bee75a11a9ab</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2017-11-19 12:05:22</createtime><buildsignature>Local.Unknown.Unknown.1.36.104.1020-1.200.000.311.Release</buildsignature><categoryid>relationship_track_decay_locker.py:100</categoryid><desyncid>40d37591d3c5bee75a11a9ab</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception resuming Element (AttributeError: 'NoneType' object has no attribute 'add_decay_rate_modifier') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 217, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\outcome.py", line 106, in parameterized_autonomy_gen File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 3074, in _parameterized_autonomy_helper_gen File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 3195, in _process_parameterized_autonomy_request_gen File "T:\InGame\Gameplay\Scripts\Server\interactions\aop.py", line 230, in execute_interaction File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_queue.py", line 1313, in append File "T:\InGame\Gameplay\Scripts\Lib\contextlib.py", line 55, in __exit__ File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_queue.py", line 860, in _head_change_watcher File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_queue.py", line 944, in _get_head File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_queue.py", line 333, in get_next_unblocked_interaction File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 941, in notify_queue_head File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 477, in _get_close_to_target_and_greet File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 414, in _greet_sim File "T:\InGame\Gameplay\Scripts\Server\interactions\social\greeting_socials\greetings.py", line 53, in add_greeted_rel_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_tracker.py", line 219, in add_relationship_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_service.py", line 598, in add_relationship_bit File "T:\InGame\Gameplay\Scripts\Server\relationships\relationship_service.py", line 844, in _find_relationship File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\game_effect_modifier\relationship_track_decay_locker.py", line 100, in _relationship_added_callback AttributeError: 'NoneType' object has no attribute 'add_decay_rate_modifier' </desyncdata></report></root>
I know I've never had this problem before the patch. Unfortunately, this is a new household as are all of the households I'm currently playing since the new expansion pack was released. I'm in my test save now so I added a toddler and had her meet someone walking by and it looks like it's the same problem. The only options are talk to stranger and share the love because she's a charmer.
It's been maybe a year since I've had a butler but it did work with the baby and toddler then. He cared for them almost obsessively. Out of curiosity, I had my test sim hire a nanny and the toddler has options to speak with the nanny without even meeting her.
@crinrict I ended up firing the butler. I don't have any of the same problems with hired nannies so I have no idea what's going on. I guess I'll update here if I see any new issues that are related. I'm starting to think something weird is going on with that family in particular because I played them yesterday and got more last exceptions and I didn't get any in the other 5 households I'm rotating in the same save file. Also, the mother freaked out after walking in on the toddler using the potty chair and got the "cannot unsee" moodlet. I have no idea how to fix them and I don't want to lose progress with the toddler since she's part of a challenge.
I'm embarrassed to report that after all this was a mod issue. I didn't realize it was because it was still happening when I pulled out my mods folder. I tried taking the family to a different save and they still had no relationship and she couldn't talk to the butler. I then tried placing them without mods and it worked. It was MC Command Center and I've notified Deaderpool. I apologize for wasting your time. ☹️
Oh really? Okay. I will note for anyone who has this issue in the future then that I had no problem with nannies in my test save so if you're not doing a challenge like I am and you can call one that'd be the best bet.
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 5 years ago
