Product: The Sims 4
Platform:PlayStation 5 Digital Edition
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.41
What expansions, game packs, and stuff packs do you have installed? Discover university, island living, get famous, seasons, cats and dogs, city living, get together, get to work, realm of magic, strangersville, jungle adventure, parenthood, vampires, dine out, spa day, outdoor retreat, paranormal, nifty knitting, tiny living, my first pet, laundry day, romantic garden, kids room, backyard, bowling night, fitness, movie hang out, spooky, cool kitchen, perfect patio, luxury party, and the free Christmas and guitar packs.
Steps: How can we find the bug ourselves? I'm not sure
What happens when the bug occurs? I can't do half of the controls since its the same for each button. I attached a screenshot of what the controls are currently set to and I don't know how to fix it. I can't do anything in a building that has more than two floors because of this glitch. The only thing I can actually do with the left joy stick is get it to the screen in the picture.
What do you expect to see? When trying to change floors I expect to go up or down a floor when I hit the up or down arrow key on my controller but nothing happens.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Help me please
