Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.41.3.2300
What expansions, game packs, and stuff packs do you have installed? Island living, snowy escape, realm of magic, cats & dogs, my first pet stuff, discover university, eco lifestyle, vampires, parenthood, city living, get famous, get to work, get together, seasons
Steps: How can we find the bug ourselves? Enter a household (any household pre-existing or non pre-existing) and try to use the D-pad to put the walls up or down or cycle between floors
What happens when the bug occurs? I try to put the walls up or down with the d-pad however they do not do up or down and I also cannot cycle between floors which basically breaks the game until I restart my game
What do you expect to see? The walls should go up or down with the D-pad
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have deleted the reserved space and restarted my console many times however it only temporarily gets rid of the issue and it comes back again eventually